NDIS Support Worker Pay Rates 2024

NDIS Support Worker Pay Rates 2024

  • Prakash Bartaula
  • 7 April, 2024
9 Min Read

Unqualified Support Workers will earn $30.00 – $34.00 per hour, Qualified Support Workers $32.00 – $36.00 per hour, and Team Leaders/Supervisors $36.00 – $41.00 per hour. These adjustments aim to provide fair compensation, attract and retain skilled workers, and ensure the continued provision of high-quality care under the NDIS scheme.

NDIS Support Worker Pay Rates 2024


The National Disability Insurance Scheme (NDIS) has been a transformative initiative in Australia, providing essential support and services to individuals with disabilities. At the heart of this system are the dedicated NDIS support workers, whose tireless efforts and compassionate care are crucial to the well-being of NDIS participants. As we move into 2024, it is essential to examine the pay rates for these essential workers and ensure they are fairly compensated for their invaluable contributions.

Current NDIS Support Worker Pay Rates

According to the latest data from the National Disability Services (NDS) [^1], the average hourly pay rate for NDIS support workers in 2023 was:

  • Support Worker (Unqualified): $27.20 – $30.80
  • Support Worker (Qualified): $29.20 – $33.00
  • Team Leader/Supervisor: $33.00 – $37.40

These rates can vary depending on factors such as location, experience, and the specific support services provided.

NDIS Support Worker Pay Rates 2024

NDIS Support Worker Pay Rates 2024

Factors Influencing NDIS Support Worker Pay Rates

Several key factors influence the pay rates for NDIS support workers in 2024:

  1. Cost of Living Increases: The rising cost of living, particularly in areas such as housing, food, and utilities, has put significant financial pressure on NDIS support workers, necessitating higher pay rates to maintain a decent standard of living.
  2. Skill and Qualification Requirements: NDIS support workers are required to possess a range of skills, including personal care, communication, and crisis management. As the complexity of the NDIS system grows, the demand for highly skilled and qualified support workers has increased, leading to the need for higher pay rates.
  3. Workforce Shortages: The NDIS has experienced significant workforce shortages, with many support workers leaving the industry due to burnout, low pay, and challenging working conditions. Increasing pay rates can help attract and retain skilled NDIS support workers, ensuring the continued provision of high-quality care.
  4. Funding Constraints: The NDIS is a government-funded scheme, and the available funding can impact the pay rates for support workers. Ensuring adequate funding for the NDIS is crucial to enabling fair compensation for these essential workers.

NDIS Support Worker Pay Rates for 2024

Proposed NDIS Support Worker Pay Rates for 2024

Based on the factors outlined above, and in order to ensure fair and competitive pay for NDIS support workers, the following pay rate recommendations are proposed for 2024:

  • Support Worker (Unqualified): $30.00 – $34.00 per hour
  • Support Worker (Qualified): $32.00 – $36.00 per hour
  • Team Leader/Supervisor: $36.00 – $41.00 per hour

These proposed pay rates aim to:

  • Provide a living wage that accounts for the rising cost of living
  • Recognize the skills and qualifications required for NDIS support work
  • Attract and retain a skilled and dedicated workforce
  • Ensure the continued provision of high-quality care for NDIS participants

 Shift Patterns and Earning Opportunities

As a support worker in Australia, you’ll find that your work schedule is anything but conventional. While this may mean sacrificing some personal time, it also presents opportunities to maximize your earnings. The key lies in understanding the nuances of shift-based pay rates and how they can work to your advantage.

Uncovering the Hourly Rates: A Shift-by-Shift Breakdown


To give you a comprehensive understanding of the earning potential in support work, let’s check the standard hourly rates across various shift patterns:

Time PeriodSalary Range
Weekday Daytime (6am – 8pm)$33.74 – $43.78/hour
Weekday Evening (8pm – 12am)$37.11 – $48.16/hour
Weekday Night (12am – 6am)$37.79 – $49.04/hour
Weekends  (All day)$47.23 – $78.80/hour
Overnight (8 hours)$135.00 – $160.00
Public Holidays (All day)$74.22 – $96.32/hour

**Please note that these rates are based on the Melbourne (Victoria) and Adelaide (South Australia) areas, and may vary if you’re employed in other regions within Australia.

Striking the Right Balance: Factors Influencing Your Hourly Rate

While this overview provides a helpful starting point, it’s important to remember that your hourly rate will ultimately depend on the complexity of the support you provide, as well as your own skills, experience, and qualifications. By carefully considering these factors, you can strike the right balance between competitive pricing and sustainable earnings.

Support Worker Pay Rates: The Top 5 Highest-Paying Cities in Australia

When it comes to support worker pay rates in Australia, location plays a significant role in determining your earning potential. Let’s take a closer look at the top 5 highest-paying cities for support workers as of January 2024:

LocationHourly Rate
Adelaide, South Australia$39.47
Taree, New South Wales$38.74
Melbourne, Victoria$37.52
Parramatta, New South Wales$35.91
Central Coast, New South Wales$35.83

These figures highlight the geographic variations in support worker pay across Australia. While major cities like Melbourne offer competitive rates, regional areas like Taree and Adelaide seem to outpace them in terms of hourly earnings for support workers.

When determining your own rates, it’s crucial to research the prevailing pay scales in your local area, as this can have a significant impact on your earning potential and ability to attract clients. By understanding these regional differences, you can position yourself for success in the support worker job market.

Potential Challenges and Considerations

It’s important to note that pay rates for NDIS support workers can vary between different roles within the disability support sector. For example, disability support workers, mental health support workers, community support workers, and independent support workers may have different pay rates based on their specific roles and responsibilities. As self-employed support workers, negotiating appropriate hourly pay rates is crucial for ensuring fair compensation. The indicative rates for disability support and aged care services can vary based on factors such as experience, qualifications, and the complexity of care required. It’s essential to consider the NDIS price guide for self-employed workers and the minimum wage for independent workers when determining your fees. Weekend and evening rate premiums may also apply, reflecting the additional demands of working outside regular business hours. Also, understanding tax obligations for self-employed carers is vital to ensure compliance and proper financial management.

While the proposed pay rate increases are essential for supporting NDIS support workers, there are several challenges and considerations that must be addressed:

  1. Funding Constraints: Increasing pay rates will require additional funding from the government, which may face budgetary pressures. Advocating for increased NDIS funding will be crucial to ensuring fair compensation for support workers.
  2. Potential Impact on NDIS Participant Budgets: Higher pay rates for support workers may result in increased costs for NDIS participants, which could impact the overall affordability and accessibility of the scheme. Careful planning and communication will be necessary to mitigate any negative effects.
  3. Workforce Development and Training: Alongside increased pay rates, investment in workforce development and training programs will be essential to building a skilled and sustainable NDIS support worker workforce.


The NDIS support workers are the backbone of the disability support system in Australia, providing essential care and services to those in need. As we move into 2024, it is crucial that these dedicated professionals are fairly compensated for their invaluable contributions. The proposed pay rate increases outlined in this article aim to ensure a living wage, recognize the skills and qualifications required, and attract and retain a skilled workforce to deliver high-quality care. By addressing the challenges and considerations, we can work towards a more equitable and sustainable NDIS support worker system that benefits both the workers and the NDIS participants they serve.


  • NDIS support worker pay rates need to be increased to account for the rising cost of living, skill requirements, and workforce shortages.
  • Proposed pay rates for 2024: Support Worker (Unqualified) $30.00 – $34.00, Support Worker (Qualified) $32.00 – $36.00, Team Leader/Supervisor $36.00 – $41.00 per hour.
  • Increased funding and investment in workforce development will be crucial to implementing these pay rate changes.
  • Careful planning and communication are needed to mitigate any potential impact on NDIS participant budgets.
  • Fair compensation for NDIS support workers is essential to ensuring the continued provision of high-quality care for NDIS participants.

[^1]: National Disability Services. (2023). NDIS Workforce Capability Framework. Retrieved from https://www.nds.org.au/resources/ndis-workforce-capability-framework

Frequently Asked Questions about NDIS Support Worker Pay Rates 2024

What is the mileage rate for NDIS 2024?

According to the latest NDIS Pricing Arrangements and Price Limits for 2023-2024:

Petrol Costs

The NDIA considers up to $0.97 per kilometer to be a reasonable support worker’s allowance for petrol costs.

Other Costs

The NDIA allows for up to 100% of the actual cost of other vehicle-related expenses, such as insurance, registration, and maintenance, to be included in the support worker’s allowance.So in summary, the NDIS mileage rate for 2024 is:

  • Petrol costs: Up to $0.97 per kilometer
  • Other costs: Up to 100% of the actual cost

Participants and providers should refer to the latest NDIS Pricing Arrangements and Price Limits for the most up-to-date information.

What factors influence NDIS support worker pay rates?

Key factors influencing NDIS support worker pay rates include the cost of living, skill and qualification requirements, workforce shortages, and funding constraints. Rising living costs necessitate higher pay rates, while the demand for skilled workers and workforce shortages also contribute to the need for competitive compensation.[1]

What are the proposed NDIS support worker pay rates for 2024?

To ensure fair and competitive pay, the proposed pay rates for 2024 are: Support Worker (Unqualified) – $30.00 to $34.00 per hour, Support Worker (Qualified) – $32.00 to $36.00 per hour, and Team Leader/Supervisor – $36.00 to $41.00 per hour. These rates aim to provide a living wage, recognize skills and qualifications, attract and retain workers, and ensure high-quality care.[1]

How do shift patterns affect earning opportunities for NDIS support workers?

NDIS support workers can maximize their earnings by understanding shift-based pay rates. Weekday evening, night, weekend, and public holiday shifts typically have higher hourly rates compared to weekday daytime shifts. For example, weekend rates can range from $47.23 to $78.80 per hour, while public holiday rates can reach $74.22 to $96.32 per hour.[1]

Which are the top 5 highest-paying cities for NDIS support workers in Australia?

As of January 2024, the top 5 highest-paying cities for NDIS support workers in Australia are: 1) Adelaide, South Australia ($39.47/hour), 2) Taree, New South Wales ($38.74/hour), 3) Melbourne, Victoria ($37.52/hour), 4) Parramatta, New South Wales ($35.91/hour), and 5) Central Coast, New South Wales ($35.83/hour). Location plays a significant role in determining earning potential for support workers.[1]


[1] https://www.ndis.gov.au/providers/pricing-arrangements

[2] https://www.ndis.gov.au/media/6069/download

[3] https://pwd.org.au/get-help/ndis-support/ndis-frequently-asked-questions/

[4] https://www.fairwork.gov.au/pay-and-wages/minimum-wages/social-and-community-services-industry-pay-rates

[5] https://www.ndis.gov.au/media/6068/download

Prakash Bartaula

Joined : 5 April, 2024

I’m deeply passionate about the National Disability Insurance Scheme (NDIS) and dedicated to exploring its intricacies. Through research, communication, and writing, I aim to shed light on NDIS provisions and empower individuals with disabilities. Join me as we navigate the transformative potential of the NDIS together.

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