Wattle Lane

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Provider Details

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  • NDIS Registered
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  • Customer Care

Plan Management

When it comes to managing your NDIS plan, opting for professional NDIS plan management can provide you with several benefits. This section explores two significant advantages: control over service providers and efficient claim processing.

Age Groups

Adults

22 – 59 Years

Children

8 – 16 Years

Early Childhood

0 – 7 Years

Mature Age

60+ Years

Young People

17 – 21 Years

Disabilities Type

  • ABI
  • ADHD
  • Autism
  • Behavioural
  • Early Intervention
  • Hearing Loss
  • Intellectual
  • ODD
  • Stroke

Languages

  • Engish

Specializations

  • CALD
  • LGBTIQ+

Access Methods

  • Group
  • We Come to you
  • You come to us

Base Service Areas

  • Victoria

Suburbs We Service

No Selected Suburb

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About Us

Welcome to Wattle Lane, where we are dedicated to providing exceptional plan management services to NDIS participants across Australia. Our mission at Wattle Lane is to support individuals with disabilities in maximizing their NDIS funding, ensuring they receive the care and services they need to lead fulfilling and independent lives. With over 13 years of experience in the Disability and Aged Care sectors, we bring expertise, compassion, and a personalized approach to every client we serve.

Our Mission

At Wattle Lane, our mission is to enhance the quality of life for individuals with disabilities by providing comprehensive and personalized plan management services. We aim to ensure that every NDIS participant can access the support they need, manage their funding effectively, and focus on living their best life. Our commitment is to empower our clients with the tools, information, and support they need to navigate the NDIS system successfully.

Our Vision

Our vision is to create a world where individuals with disabilities have the freedom to choose their support services and live independently. Wattle Lane strives to be a leader in NDIS plan management, recognized for our dedication to excellence, innovation, and client-centered care. We believe in making a meaningful impact on the lives of our clients by providing reliable, efficient, and compassionate services.

Our Services

Wattle Lane offers a range of services designed to support NDIS participants in managing their funding and accessing the best possible care. Our services are tailored to meet the unique needs of each client, ensuring they receive the support they need to thrive.

Plan Management

Our core service is plan management, where we handle all aspects of managing your NDIS budget. This includes processing invoices, ensuring compliance with NDIS rules, and providing detailed financial reports. Our goal is to take the stress out of managing your NDIS funds, allowing you to focus on your goals and well-being.

Real-Time Access

We provide real-time access to your plan budget and invoice processing through our participant and support coordinator portal. This transparency ensures you always know how your funds are being utilized and can make informed decisions about your care.

Flexible Intake Process

We offer a flexible intake process to accommodate the diverse needs of our clients. Whether you prefer face-to-face meetings, phone calls, video meetings, or email communication, we are here to support you. Our team is committed to making the intake process as seamless and convenient as possible.

Detailed Statements

Wattle Lane provides detailed statements to help you prepare for plan reviews and understand where your funds are being spent. These statements are easy to read and offer valuable insights into your spending patterns and budget utilization.

Quick Invoice Payments

We prioritize prompt payment of invoices, typically within 5 working days, and often as quickly as 48 hours, provided funds are available in your plan. Our efficient invoice processing ensures that your service providers are paid on time, maintaining smooth and uninterrupted care.

Our Approach

At Wattle Lane, we believe in a collaborative and client-centered approach to plan management. Our services are designed to empower NDIS participants, giving them choice and control over their funding and care.

Personalized Support Plans

We work closely with each client to develop personalized support plans that reflect their unique needs, preferences, and goals. Our team takes the time to understand your situation and tailor our services to meet your specific requirements.

Continuous Improvement

We are committed to continuous improvement in all aspects of our services. We regularly seek feedback from our clients and their families, using this information to enhance our offerings and ensure we are meeting their needs effectively.

Experienced and Compassionate Team

Our team at Wattle Lane is led by Roxanne Parker, who brings over 13 years of experience in the Community Services, Aged, and Disability sectors. Roxanne’s extensive background includes direct care support, service coordination, assessment, and NDIS plan management. Our team members are highly trained and dedicated to providing compassionate and professional care.

Why Choose Wattle Lane?

Choosing Wattle Lane means choosing a provider who is dedicated to your success and well-being. Here are a few reasons why we are the preferred choice for NDIS plan management services:

Expertise and Experience

With over 13 years of experience in the disability and aged care sectors, we have the expertise to provide high-quality plan management services. Our team is knowledgeable, skilled, and committed to delivering exceptional care.

Personalized Service

We take a personalized approach to plan management, ensuring that each client’s needs and preferences are respected and prioritized. Our services are tailored to meet your unique situation and help you achieve your goals.

Transparency and Access

We provide real-time access to your plan budget and invoice processing, ensuring transparency and accountability. Our participant portal allows you to stay informed and in control of your NDIS funds.

Commitment to Quality

At Wattle Lane, we are dedicated to delivering the highest standards of care. Our rigorous quality assurance processes ensure that our services are consistently excellent and that our clients receive the best possible support.

Advocacy and Empowerment

We believe in advocating for the rights and needs of individuals with disabilities. Our goal is to empower our clients, helping them build confidence, develop skills, and achieve their aspirations. We work to create a more inclusive and supportive society for all.

Join Us

We invite you to join us at Wattle Lane in our mission to support NDIS participants. Whether you are looking for plan management services, interested in learning more about the NDIS, or seeking a trusted partner to help you navigate the system, we are here to help. Together, we can create a future where individuals with disabilities have the support and resources they need to live independently and with dignity.

For more information about our services and how we can support you, please reach out to us. We look forward to working with you and making a positive impact on your life.

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We acknowledge the Traditional Owners of the land on which we live and work, we pay our respects to Elders past, present and emerging, and we celebrate the continuation of cultural, spiritual and educational practices of Aboriginal and Torres Strait Islander peoples.