VIA Care

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            About Us

            Our Mission

            At VIA Care, our mission is to provide exceptional and compassionate support services to individuals with disabilities, empowering them to achieve their goals and enhance their quality of life. We are dedicated to offering high-quality care that is tailored to meet the unique needs of each participant, ensuring they receive the support necessary to live independently and with dignity.

            Our Vision

            Our vision is to be the leading provider of disability support services, recognized for our commitment to excellence, innovation, and positive impact. We strive to create an inclusive environment where individuals with disabilities can fully participate in their communities and realize their potential. By continuously improving our services and advocating for the rights of individuals with disabilities, we aim to make a lasting difference in the lives of our clients and the broader community.

            Our Values

            • Empowerment: Empowering clients to take control of their lives and make informed decisions about their care.
            • Respect: Treating every individual with dignity and respect, valuing their unique perspectives and experiences.
            • Integrity: Conducting our services with honesty, transparency, and ethical practices.
            • Compassion: Providing care with empathy and understanding, always prioritizing the well-being of our clients.
            • Excellence: Striving for the highest standards in all our services.

            Our Services

            VIA Care offers a comprehensive range of services designed to support individuals with disabilities in various aspects of their lives. Our services are tailored to meet the unique needs and goals of each participant, ensuring personalized and effective care.

            Community Nursing Care

            We provide both Enrolled and Registered Nurses to assist with managing medical and health conditions. Our community nursing care services are designed to offer professional health care support in the comfort of clients’ homes, including health monitoring, medication management, and wound care.

            Community Participation

            Our community participation services help individuals engage with their communities, fostering social connections and participation in various activities. We support clients in accessing educational, recreational, and social opportunities, enhancing their quality of life.

            Daily Personal Activities Including High Intensity

            We assist clients with daily personal activities, enabling them to manage their personal care needs with dignity and independence. This includes support with bathing, dressing, grooming, and other daily routines, as well as high-intensity support for more complex needs.

            Household Tasks

            Our household tasks services support individuals in maintaining a clean and safe living environment. This includes cleaning, laundry, and other household tasks, ensuring that clients’ homes are well-maintained and comfortable.

            Overnight Care

            We offer flexible overnight care options, allowing one of our care staff members to stay overnight and provide support as required. This service ensures that clients receive continuous, high-quality care around the clock.

            Supported Independent Living (SIL)

            Our Supported Independent Living services offer assistance to individuals who wish to live independently, either in shared or individual accommodations. We provide up to 24-hour support to help develop daily living skills and promote autonomy.

            Specialist Disability Accommodation (SDA)

            Our Specialist Disability Accommodation properties are designed to meet the specific needs of individuals with high support requirements. These accommodations provide a safe and comfortable living environment, promoting independence and quality of life.

            Why Choose VIA Care

            VIA Care stands out as a leading NDIS service provider for several reasons:

            • Experienced Professionals: Our team of highly trained and experienced support workers possesses the skills to provide exceptional service.
            • Person-Centered Approach: We understand that every participant’s journey is unique. Our person-centered approach ensures that each client receives tailored support that meets their specific needs and goals.
            • Comprehensive Support: From initial planning to plan management and support coordination, we offer a full range of services to assist clients at every stage of their NDIS journey.
            • Community Engagement: We conduct various events, group activities, and workshops to help participants build strong connections within their community, enhancing their social skills and overall well-being.
            • Therapeutic Services: Our therapeutic services are designed to enhance participants’ well-being and quality of life, providing the tools and equipment needed to live independently and thrive.

            Our Approach

            At VIA Care, we believe in a holistic approach to care that integrates various services to meet the comprehensive needs of our clients. Our approach is centered on:

            • Person-Centered Care Plans: Developing customized care plans based on the unique needs, preferences, and goals of each client.
            • Evidence-Based Practices: Utilizing the latest research and best practices to ensure effective and up-to-date care.
            • Collaborative Support: Working closely with families, caregivers, and other professionals to provide coordinated and seamless care.
            • Continuous Improvement: Regularly reviewing and improving our services based on feedback and best practices to ensure the highest quality of care.

            Our Team

            The team at VIA Care comprises dedicated professionals committed to making a positive impact on the lives of individuals with disabilities. Our team includes:

            • Support Workers: Trained in providing daily personal care and assistance with household tasks.
            • Therapists: Experts in providing occupational therapy, physiotherapy, and speech therapy.
            • Support Coordinators: Specialists in navigating the NDIS system and coordinating services.
            • Community Nurses: Experts in providing medical care and support for complex health needs.

            Innovation and Excellence

            At VIA Care, we are committed to staying at the forefront of innovation in disability support services. We continually seek out the latest research and best practices to ensure our clients receive the most effective and up-to-date care possible. Our use of technology enhances our service delivery, making it easier than ever to access the support you need.

            Our Commitment to the Community

            We are privileged to serve the Australian community and are dedicated to making a positive impact on the lives of our clients. Our commitment to excellence and client satisfaction drives us to continually improve and expand our services. We believe in the power of education and community engagement to foster lasting change and actively participate in community outreach programs and events.

            Our Impact

            Since our establishment, VIA Care has made a significant positive impact on the lives of individuals and families across Australia. We take pride in the success stories of our clients, who have achieved greater independence, improved well-being, and enhanced quality of life through our support. Our commitment to excellence and our passion for helping others drive us to continually improve and expand our services.

            Join Our Community

            We invite you to become part of the VIA Care community. Whether you are seeking support for yourself or a loved one, or looking to join our team of dedicated professionals, we welcome you with open arms. Together, we can create a brighter future for individuals with disabilities, empowering them to live their best lives.

            At VIA Care, we are more than just a service provider; we are a community dedicated to empowering lives and making a lasting impact. Join us on this journey and experience the difference of personalized, compassionate care. Let us support you in achieving your goals and aspirations, and together, we can build a better future.

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            We acknowledge the Traditional Owners of the land on which we live and work, we pay our respects to Elders past, present and emerging, and we celebrate the continuation of cultural, spiritual and educational practices of Aboriginal and Torres Strait Islander peoples.