TrueHelp

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Provider Details

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  • Customer Care

Housing

NDIS housing is a pivotal initiative under this scheme aimed at enhancing the well-being of disabled Australians (Property Tax Specialists). With approximately 4.4 million Australians living with a disability, the need for suitable housing and support services is more important than ever.

Respite Accommodations

When it comes to caring for individuals with disabilities, respite care plays a crucial role in providing support and relief to both the individuals and their caregivers. NDIS (National Disability Insurance Scheme) offers various respite care options to cater to the diverse needs of participants. Two common forms of respite care are in-home respite care and out-of-home respite care.

School Holiday Activities

When it comes to school holidays, engaging in activities is not only enjoyable but also beneficial for personal growth and development. The National Disability Insurance Scheme (NDIS) recognizes the importance of school holiday activities for participants and offers various programs to support their engagement during this time.

Support Workers

As an NDIS support worker, you may encounter various challenges in your role. These challenges can impact your work and the quality of support you provide to individuals with disabilities. It’s important to be aware of these challenges and develop strategies to overcome them effectively.

Transport

If you are an NDIS participant, understanding the importance of NDIS transport services is crucial in accessing the support you need to lead a fulfilling life. NDIS transport services play a vital role in enabling you to participate in programs, services, and activities in your local community, ensuring you can maintain your independence and enhance your overall well-being.

Age Groups

Adults

22 – 59 Years

Children

8 – 16 Years

Early Childhood

0 – 7 Years

Mature Age

60+ Years

Young People

17 – 21 Years

Disabilities Type

  • ABI
  • ADHD
  • Autism
  • Behavioural
  • Early Intervention
  • Hearing Loss
  • Intellectual
  • ODD
  • Stroke

Languages

  • Engish

Specializations

  • CALD
  • LGBTIQ+

Access Methods

  • Group
  • We Come to you
  • You come to us

Base Service Areas

  • Nsw

Suburbs We Service

No Selected Suburb

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About Us

Our Mission

At TrueHelp, our mission is to provide comprehensive, high-quality support services to individuals with disabilities across Sydney. As a trusted and renowned NDIS service provider, we are dedicated to offering tailored care that helps our clients achieve their goals and live fulfilling lives. Our commitment is to ensure that every participant receives personalized support, no matter where they are located, enabling them to reach their fullest potential.

Our Vision

Our vision is to be the leading provider of disability support services in Sydney, known for our dedication to excellence, innovation, and positive impact on the community. We strive to create an inclusive environment where individuals with disabilities can thrive, participate fully in their communities, and achieve their highest potential. By continuously improving our services and advocating for the rights of individuals with disabilities, we aim to make a lasting difference in the lives of our clients and the broader community.

Our Values

  • Empowerment: Enabling clients to take control of their lives and make informed decisions about their care.
  • Respect: Treating every individual with dignity and valuing their unique perspectives and experiences.
  • Integrity: Conducting our services with honesty, transparency, and ethical practices.
  • Compassion: Providing care with empathy and understanding, always prioritizing the well-being of our clients.
  • Excellence: Striving for the highest standards in all our services.

Our Services

TrueHelp offers a wide range of services designed to support individuals with disabilities in various aspects of their lives. Our services are tailored to meet the unique needs and goals of each participant, ensuring personalized and effective care.

Group/Centre Activities

We provide engaging social and group activities that foster a sense of community and enhance social skills. Our activities are designed to be enjoyable and enriching, promoting interaction and participation among clients.

Respite/STA/Vacation Care

Our respite care services offer temporary relief for primary caregivers, ensuring that clients receive high-quality support while their caregivers take a well-deserved break. Our respite care options are flexible and can be tailored to meet the needs of each client.

Assist-Life Stage, Transition

We offer seamless support during life’s pivotal moments, helping clients navigate significant transitions and adjustments. Our services are designed to provide stability and continuity, ensuring that clients feel supported throughout every stage of life.

Assist-Travel/Transport

Our travel and transport services make every journey easy and accessible for our clients. We provide reliable transportation for appointments, community activities, and other essential travel needs, ensuring clients can travel safely and comfortably.

Household Tasks

Our household tasks services empower clients to live independently by providing assistance with cleaning, laundry, and other domestic chores. We help maintain a clean and safe living environment, enhancing the overall well-being of our clients.

Development-Life Skills

Our life skills development programs are designed to enhance clients’ abilities to perform daily activities independently. We focus on building practical skills that promote self-reliance and confidence.

Assist-Personal Activities

We offer personalized care for daily activities, helping clients manage personal care needs such as bathing, dressing, grooming, and other daily routines. Our goal is to support clients in maintaining their dignity and independence.

Participate Community

Our community participation services help clients engage with their communities, fostering social connections and participation in various activities. We support clients in accessing educational, recreational, and social opportunities, enhancing their quality of life.

Daily Tasks/Shared Living

We provide support for daily tasks and shared living arrangements, helping clients share responsibilities and live harmoniously with others. Our services are designed to promote cooperation and mutual support among clients.

The TrueHelp Difference

At TrueHelp, we believe that effective support services can make a significant difference in the lives of our clients. Our person-centered approach ensures that clients receive tailored support that aligns with their unique needs and goals. Here’s what sets us apart:

Multilingual and Multicultural Team

Our team is multilingual and multicultural, ensuring that we can communicate effectively and provide culturally sensitive care. We understand the diverse needs of our community and strive to deliver inclusive and respectful services.

Experienced and Qualified Staff

Our support workers are professionally qualified and have a deep understanding of the unique needs of individuals with disabilities. We are committed to providing high-quality care that promotes the well-being and independence of our clients.

Comprehensive Support

We offer a wide range of services to meet the diverse needs of our clients. From daily living support to community participation and respite care, we provide comprehensive care that addresses all aspects of our clients’ lives.

Our Approach

At TrueHelp, we believe in a holistic approach to care that integrates various services to meet the comprehensive needs of our clients. Our approach is centered on:

  • Person-Centered Care Plans: Developing customized care plans based on the unique needs, preferences, and goals of each client.
  • Evidence-Based Practices: Utilizing the latest research and best practices to ensure effective and up-to-date support.
  • Collaborative Support: Working closely with families, caregivers, and other professionals to provide coordinated and seamless care.
  • Continuous Improvement: Regularly reviewing and improving our services based on feedback and best practices to ensure the highest quality of care.

Our Team

The team at TrueHelp comprises dedicated professionals committed to making a positive impact on the lives of individuals with disabilities. Our team includes:

  • Support Workers: Trained in providing daily personal care and assistance with household tasks.
  • Therapists: Experts in providing occupational therapy, physiotherapy, and speech therapy.
  • Support Coordinators: Specialists in navigating the NDIS system and coordinating services.
  • Community Nurses: Experts in providing medical care and support for complex health needs.

Innovation and Excellence

At TrueHelp, we are committed to staying at the forefront of innovation in disability support services. We continually seek out the latest research and best practices to ensure our clients receive the most effective and up-to-date support possible. Our use of technology enhances our service delivery, making it easier than ever to access the support you need.

Our Commitment to the Community

We are privileged to serve the Sydney community and are dedicated to making a positive impact on the lives of our clients. Our commitment to excellence and client satisfaction drives us to continually improve and expand our services. We believe in the power of education and community engagement to foster lasting change and actively participate in community outreach programs and events.

Why Choose TrueHelp

Choosing TrueHelp means choosing a provider dedicated to your well-being and success. Here’s what sets us apart:

  • Experienced Team: Our team of skilled professionals is passionate about providing high-quality support and care.
  • Comprehensive Services: We offer a wide range of services to meet all aspects of disability support.
  • Flexible and Accessible: Our services are designed to be flexible and accessible, ensuring we can meet the changing needs of our clients.
  • Innovative Solutions: We embrace innovative approaches and technologies to enhance our service delivery and improve client outcomes.
  • Client Satisfaction: Our commitment to excellence and client satisfaction drives us to continually improve and exceed expectations.

Our Impact

Since our establishment, TrueHelp has made a significant positive impact on the lives of individuals and families across Sydney. We take pride in the success stories of our clients, who have achieved greater independence, improved well-being, and enhanced quality of life through our support. Our commitment to excellence and our passion for helping others drive us to continually improve and expand our services.

Join Our Community

We invite you to become part of the TrueHelp community. Whether you are seeking support for yourself or a loved one, or looking to join our team of dedicated professionals, we welcome you with open arms. Together, we can create a brighter future for individuals with disabilities, empowering them to live their best lives.

At TrueHelp, we are more than just a service provider; we are a community dedicated to empowering lives and making a lasting impact. Join us on this journey and experience the difference of personalized, compassionate care. Let us support you in achieving your goals and aspirations, and together, we can build a better future.

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We acknowledge the Traditional Owners of the land on which we live and work, we pay our respects to Elders past, present and emerging, and we celebrate the continuation of cultural, spiritual and educational practices of Aboriginal and Torres Strait Islander peoples.