True Hands

At True Hands, we believe in delivering care that goes beyond the basics. Rooted in compassion, respect, and genuine concern for every client, True Hands stands out as a leading provider of personalized in-home care and support services in Australia. Our mission is to empower individuals to live independently, safely, and with dignity in their own homes. We specialize in comprehensive care for seniors, people living with disabilities, and those with complex needs.

Our Vision and Values

True Hands is built on a foundation of love, compassion, and respect. We believe that quality care involves not just medical or physical assistance, but emotional support and meaningful human connection. Our core values guide us in everything we do:

• Compassion: We approach every individual with empathy and understanding, recognizing the unique needs and circumstances of each client.
• Integrity: Trust is at the heart of our relationships. We are committed to honest communication and ethical practices.
• Professionalism: Our team comprises highly qualified registered nurses, enrolled nurses, and caregivers who bring both experience and dedication to their roles.
• Respect: We honor the dignity and rights of our clients, promoting independence and autonomy wherever possible.

Our Services

True Hands offers a wide range of services to cater to diverse needs, from basic daily living assistance to specialized nursing care and disability support. Our services are designed to provide comprehensive care, ensuring that each client receives the attention they need:

• Nursing Care: Our team of skilled nurses provides professional services including wound care, medication management, post-acute care, tracheostomy care, diabetes management, and more.
• Caregiving Services: We offer personalized in-home care that ranges from respite care, personal care, and domestic assistance to driving clients to appointments and community engagement activities.
• Disability Support: True Hands provides extensive support for individuals living with disabilities, including 24-hour overnight care, travel and transport assistance, community and social participation, and accommodation and tenancy support.
• Specialist Support: We are experienced in managing complex care needs such as acquired brain injuries (ABI), epilepsy, spinal cord injuries, muscular dystrophy, and cerebral palsy.

Why Choose True Hands?

What sets True Hands apart is our commitment to personalized care. We understand that each client has unique needs, and we go the extra mile to ensure our services are tailored to meet those needs. Our team of caregivers and healthcare professionals are not just qualified; they are also passionate about making a difference in the lives of our clients. Here’s why you should consider True Hands:

1. Personalized Care Plans: At True Hands, we don’t believe in one-size-fits-all solutions. We work closely with our clients and their families to develop customized care plans that reflect their specific needs, preferences, and goals.
2. Qualified and Compassionate Team: All our caregivers are fully insured and qualified, with extensive training and experience in delivering high-quality care. We ensure consistency by assigning dedicated caregivers to each client, fostering trust and familiarity.
3. 24/7 Availability: We are always here when you need us. Our services are available round the clock, providing peace of mind to our clients and their families.
4. Holistic Approach: True Hands adopts a holistic approach to care, addressing not only the physical needs but also the emotional, social, and psychological well-being of our clients.
5. Client-Centric Philosophy: Our focus is on achieving the highest level of client satisfaction. We take pride in building long-term relationships based on trust, reliability, and consistent care delivery.

Our Team

The True Hands team is made up of dedicated professionals who bring a wealth of experience and a personal touch to every client interaction. From registered nurses and disability support workers to personal caregivers, our team is committed to making a positive impact on the lives of those we serve. Every member of the True Hands team is carefully selected, trained, and continuously supported to uphold our values and standards.

Community and Impact

True Hands is more than just a service provider; we are an active member of the community. We believe in giving back and contributing to the social fabric by supporting initiatives that promote inclusivity, accessibility, and well-being. Through our work, we aim to empower individuals and strengthen communities, ensuring everyone has access to quality care and support.

The True Hands Promise

Our promise is simple yet profound: to provide care that is grounded in respect, delivered with professionalism, and driven by compassion. When you choose True Hands, you choose a partner who is committed to helping you or your loved ones live a fulfilling, independent life at home.

Join the True Hands Family

If you or a loved one are in need of dedicated, compassionate, and professional care, we invite you to reach out to True Hands. Let us be your trusted partner in navigating the journey towards better health, greater independence, and a higher quality of life.

By choosing True Hands, you’re not just selecting a service provider—you’re becoming part of a community that cares deeply and serves passionately.

For more details, explore our services and learn how we can make a difference together at True Hands.