Touch of care

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  • Customer Care

Cleaning

If you are an NDIS participant looking for cleaning services, it’s important to understand the NDIS approval process and the qualifications and training required for NDIS cleaners.

Nursing Services

When it comes to the National Disability Insurance Scheme (NDIS), nursing services play a vital role in providing comprehensive care and support to NDIS participants. NDIS Registered Nurses are crucial in assessing, planning, and evaluating nursing care for participants, ensuring their health and well-being are prioritized (EnableUs).

Sports Funding

When it comes to sports and fitness activities, the National Disability Insurance Scheme (NDIS) offers support and coverage to individuals with disabilities. Understanding how the NDIS can assist you in your sports pursuits is essential for maximizing your opportunities. This section will explore NDIS support for sports and the coverage available for sports activities.

Support Workers

As an NDIS support worker, you may encounter various challenges in your role. These challenges can impact your work and the quality of support you provide to individuals with disabilities. It’s important to be aware of these challenges and develop strategies to overcome them effectively.

Transport

If you are an NDIS participant, understanding the importance of NDIS transport services is crucial in accessing the support you need to lead a fulfilling life. NDIS transport services play a vital role in enabling you to participate in programs, services, and activities in your local community, ensuring you can maintain your independence and enhance your overall well-being.

Age Groups

Adults

22 – 59 Years

Children

8 – 16 Years

Early Childhood

0 – 7 Years

Mature Age

60+ Years

Young People

17 – 21 Years

Disabilities Type

  • ABI
  • ADHD
  • Autism
  • Behavioural
  • Early Intervention
  • Hearing Loss
  • Intellectual
  • ODD
  • Stroke

Languages

  • Engish

Specializations

  • CALD
  • LGBTIQ+

Access Methods

  • Group
  • We Come to you
  • You come to us

Base Service Areas

  • Victoria

Suburbs We Service

No Selected Suburb

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About Us

Our Mission

At Touch of Care, our mission is to provide exceptional, individualized support to people with disabilities, promoting their independence and enhancing their quality of life. We are committed to delivering compassionate care and fostering inclusion, ensuring that every person we support can achieve their full potential and lead a fulfilling life. By offering comprehensive and high-quality services, we aim to empower our clients to live independently and reach their life goals.

Our Vision

Our vision is to create an inclusive society where individuals with disabilities receive equal access to high-quality care and abundant opportunities to lead fulfilling lives. We strive for a world where equitable healthcare is a given, ensuring that people with disabilities are treated with dignity, respect, and expertise. Our goal is to make all environments fully accessible, enabling full participation in every aspect of life. Through continuous innovation in care practices and advocacy for the rights of individuals with disabilities, we aim to empower them to achieve their dreams and enrich our society.

Our Values

  • Empowerment: We empower our clients to take control of their lives and make informed decisions about their care.
  • Respect: We treat every individual with dignity and respect, valuing their unique perspectives and experiences.
  • Integrity: We conduct our services with honesty, transparency, and ethical practices.
  • Compassion: We provide care with empathy and understanding, always prioritizing the well-being of our clients.
  • Excellence: We strive for the highest standards in all our services.

Our Services

Touch of Care offers a comprehensive range of services designed to support individuals with disabilities in various aspects of their lives. Our services are tailored to meet the unique needs and goals of each participant, ensuring personalized and effective care.

Innovative Community Participation

Innovative Community Participation (ICP) is a support category aimed at promoting creative and unique ways for individuals with disabilities to engage with their communities. This includes:

  • Community Events: Organizing and facilitating events that encourage social interaction and community engagement.
  • Skill Development: Offering programs to develop social, recreational, and interpersonal skills.
  • Volunteer Opportunities: Providing opportunities for community involvement and contribution.

Household Tasks

Our household services encompass a range of supports aimed at assisting individuals with disabilities in managing their household tasks and maintaining a safe and comfortable living environment. Services include:

  • Cleaning: Assistance with maintaining a clean and hygienic living space.
  • Laundry: Help with washing, drying, and folding clothes.
  • Meal Preparation: Support with planning, preparing, and cooking meals.

Community, Social and Recreational Access

We provide a wide range of supports tailored to individuals with disabilities to enhance their social and recreational lives. This includes:

  • Recreational Activities: Providing access to sports, arts, and recreational programs.
  • Social Clubs: Facilitating membership and participation in social clubs and groups.
  • Outings and Excursions: Organizing trips and outings to various community events and attractions.

Development of Daily Living and Life Skills

Our services aim at the development of daily living and life skills, fundamental in empowering individuals with disabilities to achieve greater independence, autonomy, and quality of life. This includes:

  • Personal Care Skills: Training in personal hygiene, grooming, and self-care.
  • Home Management Skills: Teaching skills related to cleaning, cooking, and managing a household.
  • Financial Management: Providing support with budgeting, banking, and financial planning.

Transport Support Services

Transport support services are essential for individuals with disabilities to access their communities, attend appointments, engage in social activities, and participate in employment or education. This includes:

  • Transport Training: Teaching safe and independent use of public transportation.
  • Private Transport: Arranging transportation with licensed and trained drivers.
  • Travel Planning: Assisting with planning and coordinating travel arrangements.

Assist Personal Activities

Assisting with personal activities is a fundamental aspect of our services. We aim to support individuals with disabilities in carrying out essential tasks related to personal care, hygiene, and daily living. This includes:

  • Personal Hygiene: Assistance with bathing, dressing, grooming, and other personal care tasks.
  • Mobility Support: Helping individuals move around their homes and communities safely.
  • Medication Management: Assistance with administering and managing medications.

Our Approach

At Touch of Care, we believe in a holistic approach to care that integrates various services to meet the comprehensive needs of our clients. Our approach is centered on:

  • Person-Centered Care Plans: Developing customized care plans based on the unique needs, preferences, and goals of each client.
  • Evidence-Based Practices: Utilizing the latest research and best practices to ensure effective and up-to-date care.
  • Collaborative Support: Working closely with families, caregivers, and other professionals to provide coordinated and seamless care.
  • Continuous Improvement: Regularly reviewing and improving our services based on feedback and best practices to ensure the highest quality of care.

Our Team

The team at Touch of Care comprises dedicated professionals committed to making a positive impact on the lives of individuals with disabilities. Our team includes:

  • Support Workers: Trained in providing daily personal care and assistance with household tasks.
  • Therapists: Experts in providing occupational therapy, physiotherapy, and speech therapy.
  • Support Coordinators: Specialists in navigating the NDIS system and coordinating services.
  • Community Nurses: Experts in providing medical care and support for complex health needs.

Innovation and Excellence

At Touch of Care, we are committed to staying at the forefront of innovation in disability support services. We continually seek out the latest research and best practices to ensure our clients receive the most effective and up-to-date care possible. Our use of technology enhances our service delivery, making it easier than ever to access the support you need.

Our Commitment to the Community

We are privileged to serve the Australian community and are dedicated to making a positive impact on the lives of our clients. Our commitment to excellence and client satisfaction drives us to continually improve and expand our services. We believe in the power of education and community engagement to foster lasting change and actively participate in community outreach programs and events.

Why Choose Touch of Care

Choosing Touch of Care means choosing a provider dedicated to your well-being and success. Here’s what sets us apart:

  • Experienced Team: Our team of skilled professionals is passionate about providing high-quality care and support.
  • Comprehensive Services: We offer a wide range of services to meet all aspects of disability support.
  • Flexible and Accessible: Our services are designed to be flexible and accessible, ensuring that we can meet the changing needs of our clients.
  • Innovative Solutions: We embrace innovative approaches and technologies to enhance our service delivery and improve client outcomes.
  • Client Satisfaction: Our commitment to excellence and client satisfaction drives us to continually improve and exceed expectations.

Our Impact

Since our establishment, Touch of Care has made a significant positive impact on the lives of individuals and families across Australia. We take pride in the success stories of our clients, who have achieved greater independence, improved well-being, and enhanced quality of life through our support. Our commitment to excellence and our passion for helping others drive us to continually improve and expand our services.

Join Our Community

We invite you to become part of the Touch of Care community. Whether you are seeking support for yourself or a loved one, or looking to join our team of dedicated professionals, we welcome you with open arms. Together, we can create a brighter future for individuals with disabilities, empowering them to live their best lives.

At Touch of Care, we are more than just a service provider; we are a community dedicated to empowering lives and making a lasting impact. Join us on this journey and experience the difference of personalized, compassionate care. Let us support you in achieving your goals and aspirations, and together, we can build a better future.

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We acknowledge the Traditional Owners of the land on which we live and work, we pay our respects to Elders past, present and emerging, and we celebrate the continuation of cultural, spiritual and educational practices of Aboriginal and Torres Strait Islander peoples.