TotalCare Services

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Provider Details

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  • NDIS Registered
  • Verified
  • Responsive
  • Customer Care

Behavioural Support

The National Disability Insurance Scheme (NDIS) is a game-changing initiative that has revolutionized the way individuals with disabilities access support and services. At the heart of this transformative program lies the NDIS Behavioural Support, a crucial component that aims to enhance the quality of life for those in need.

Age Groups

Adults

22 – 59 Years

Children

8 – 16 Years

Early Childhood

0 – 7 Years

Mature Age

60+ Years

Young People

17 – 21 Years

Disabilities Type

  • ABI
  • ADHD
  • Autism
  • Behavioural
  • Early Intervention
  • Hearing Loss
  • Intellectual
  • ODD
  • Stroke

Languages

  • Engish

Specializations

  • CALD
  • LGBTIQ+

Access Methods

  • Group
  • We Come to you
  • You come to us

Base Service Areas

  • Victoria

Suburbs We Service

No Selected Suburb

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About Us

Welcome to TotalCare Services, where we are dedicated to providing high-quality, person-centered care to individuals and families across our community. At TotalCare Services, our mission is to enhance the lives of those we serve by delivering tailored support that meets their unique needs and promotes their independence and well-being. We believe in the power of compassionate care and strive to create a positive impact in the lives of our clients every day.

Our Vision and Mission

At TotalCare Services, our vision is to be a leader in the care industry, known for our commitment to excellence, innovation, and client satisfaction. We aim to create a world where everyone, regardless of their age or abilities, can live a fulfilling and independent life with the support they need. Our mission is to deliver personalized care services that are responsive to the individual needs of our clients, ensuring that they receive the highest quality of care in a compassionate and respectful manner.

Our Approach to Care

At TotalCare Services, we understand that every person is unique, and so are their care needs. That’s why we take a person-centered approach to all our services, ensuring that our clients are at the heart of everything we do. Our approach is based on the principles of respect, dignity, and empowerment, and we work closely with our clients and their families to provide care that is tailored to their specific circumstances.

Our approach includes:

  1. Individualized Care Plans: We start by conducting a thorough assessment of each client’s needs, preferences, and goals. Based on this assessment, we develop a personalized care plan that addresses their specific requirements and supports their independence and well-being.
  2. Compassionate Care: At TotalCare Services, we believe that care should be delivered with empathy and compassion. Our caregivers are trained to provide support that is not only effective but also kind and respectful, ensuring that our clients feel valued and cared for.
  3. Holistic Support: We take a holistic approach to care, addressing not only the physical needs of our clients but also their emotional, social, and mental well-being. We believe that true care encompasses all aspects of a person’s life, and we are committed to providing comprehensive support that enhances our clients’ quality of life.

Our Services

TotalCare Services offers a wide range of services designed to meet the diverse needs of our clients:

  • In-Home Care: We provide personalized in-home care services that allow our clients to remain in the comfort of their own homes while receiving the support they need. Our caregivers assist with daily living activities, such as bathing, dressing, meal preparation, and medication management, helping our clients maintain their independence and dignity.
  • Respite Care: Our respite care services offer temporary relief for primary caregivers, providing a safe and supportive environment for individuals in need of care. This service allows caregivers to take a break while ensuring that their loved ones continue to receive high-quality care.
  • Palliative Care: We offer compassionate palliative care services for individuals with life-limiting illnesses. Our team provides physical, emotional, and spiritual support to both clients and their families, focusing on comfort and quality of life during this challenging time.
  • Companionship Services: We understand the importance of social interaction and emotional support in maintaining overall well-being. Our companionship services provide clients with regular social contact, helping to alleviate loneliness and enhance their mental health.
  • Specialized Care: We offer specialized care services for individuals with specific health conditions, such as dementia, Alzheimer’s, or chronic illnesses. Our caregivers are trained to provide the highest level of care tailored to the unique challenges of these conditions, ensuring that our clients receive the support they need to live comfortably and safely.

Our Team

The team at TotalCare Services is composed of experienced and compassionate professionals who are dedicated to making a difference in the lives of our clients. Our staff includes skilled caregivers, nurses, and support coordinators who are committed to providing the highest quality of care.

We believe that our team is our greatest asset, and we invest in ongoing training and development to ensure that our staff are equipped with the latest knowledge and skills. Each member of our team is not only an expert in their field but also a compassionate individual who genuinely cares about the well-being of our clients.

Our Commitment to Quality

At TotalCare Services, quality is at the core of everything we do. We are committed to providing services that meet the highest standards of care and are in compliance with all relevant regulations and best practices. Our focus on quality ensures that our clients receive the best possible care, delivered with compassion and respect.

We also believe in transparency and accountability. We are open and honest in our communications with clients and their families, and we welcome feedback as an opportunity to improve our services. Our goal is to build strong, trusting relationships with our clients, based on mutual respect and a shared commitment to their well-being.

Why Choose TotalCare Services?

Choosing TotalCare Services means choosing a provider who truly cares about your well-being. Our person-centered approach ensures that you are at the heart of every decision, and our wide range of services means that we can support you in all aspects of your life.

We understand the challenges that come with aging, disability, or illness, and we are here to provide the support and guidance you need to live a fulfilling and independent life. Whether you need help with daily living, support with community participation, or assistance in navigating the healthcare system, we are here to help.

Join the TotalCare Services Family

At TotalCare Services, we believe that everyone deserves the opportunity to live their best life. We invite you to join our community and experience the difference that compassionate, person-centered care can make. Whether you’re looking for support for yourself or a loved one, we are here to help you navigate your journey with confidence and dignity.

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We acknowledge the Traditional Owners of the land on which we live and work, we pay our respects to Elders past, present and emerging, and we celebrate the continuation of cultural, spiritual and educational practices of Aboriginal and Torres Strait Islander peoples.