The Social Ratio

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Psychosocial Recovery Coaching

When it comes to NDIS services, one valuable support available is psychosocial recovery coaching. As an NDIS participant, you may come across this term and wonder what it entails. In this section, we will explore the role of a recovery coach and the qualifications and responsibilities associated with this important position.

Social Work and Counseling

If you are an NDIS participant seeking support and services under the Australian Government’s National Disability Insurance Scheme (NDIS), it’s important to have a clear understanding of the services available to you and the role of social workers within the NDIS.

Age Groups


22 – 59 Years


8 – 16 Years

Early Childhood

0 – 7 Years

Mature Age

60+ Years

Young People

17 – 21 Years

Disabilities Type

  • ABI
  • ADHD
  • Autism
  • Behavioural
  • Early Intervention
  • Hearing Loss
  • Intellectual
  • ODD
  • Stroke


  • Engish


  • CALD

Access Methods

  • Group
  • We Come to you
  • You come to us

Base Service Areas

    Suburbs We Service

    No Selected Suburb


    About Us

    Welcome to The Social Ratio

    At The Social Ratio, we are dedicated to providing comprehensive and compassionate support to individuals navigating the complexities of life with mental health challenges and disabilities. Our mission is to empower our clients, helping them to feel seen, heard, and supported as they work towards achieving their personal goals and improving their overall well-being.

    Our Mission

    The Social Ratio is committed to creating an inclusive environment where every individual can thrive. Our mission is to offer professional and ethical services that support our clients in making informed choices, overcoming systemic barriers, and living their best lives. We believe in the power of authentic connections and strive to build strong, supportive relationships with every person we serve.

    Our Values


    Empathy is the foundation of our approach. We understand the unique challenges faced by our clients and are dedicated to providing services that are respectful, compassionate, and tailored to individual needs. Our team listens actively and responds thoughtfully to ensure that every client feels valued and understood.


    We hold ourselves to the highest standards of integrity, ensuring that our services are delivered ethically and transparently. Our clients can trust that we will always act in their best interests, providing honest and reliable support.


    At The Social Ratio, we celebrate diversity and promote inclusivity in all our practices. We respect and honor the cultural, spiritual, and personal identities of our clients, ensuring that our services are accessible and relevant to everyone we serve.


    We believe in the power of working together. By collaborating with clients, their families, and other service providers, we create a network of support that enhances the effectiveness of our services. This collaborative approach ensures that our clients receive comprehensive care that addresses all aspects of their well-being.

    Our Services

    Social Work

    Our social work services are designed to support individuals in navigating life’s challenges and achieving their goals. We provide personalized assistance to help clients manage their daily lives, access necessary resources, and build resilience. Our social workers are skilled in addressing a wide range of issues, including mental health concerns, relationship difficulties, and systemic barriers.

    • Individual Support: Personalized one-on-one support to help clients manage their unique challenges and achieve their personal goals.
    • Resource Coordination: Assistance in accessing and coordinating resources such as housing, healthcare, and financial support.
    • Crisis Intervention: Immediate support during times of crisis to ensure the safety and well-being of our clients.

    Psychosocial Recovery Coaching

    Our psychosocial recovery coaching services are tailored to individuals with mental health challenges, providing them with the tools and support they need to recover and thrive. Our coaches work closely with clients to develop personalized recovery plans, set achievable goals, and build the skills necessary for independent living.

    • Goal Setting: Working with clients to identify and set realistic and meaningful goals for their recovery journey.
    • Skill Building: Providing training and support to help clients develop the skills they need to manage their mental health and live independently.
    • Ongoing Support: Continuous support to help clients stay on track with their recovery plans and adapt to changing circumstances.

    Women’s Program – SWWIRL

    The Social Ratio’s women’s program, SWWIRL (Supporting Women Wholistically Inspiring Reimagined Lives), is designed to empower women to overcome challenges and lead fulfilling lives. This program offers holistic support that addresses the unique needs of women, promoting self-discovery, resilience, and empowerment.

    • Holistic Support: Comprehensive services that address the physical, emotional, and social needs of women.
    • Empowerment Workshops: Workshops and training sessions that focus on building confidence, self-esteem, and practical skills.
    • Community Building: Opportunities for women to connect with each other, share experiences, and build supportive networks.

    Our Team

    The team at The Social Ratio is comprised of dedicated professionals who are passionate about making a difference in the lives of our clients. Each team member brings a wealth of experience and a deep commitment to providing high-quality, compassionate care.

    Experienced Professionals

    Our team includes social workers, psychosocial recovery coaches, and support staff who are highly trained and experienced in working with individuals facing mental health challenges and disabilities. We are committed to continuous professional development to ensure that we provide the most effective and up-to-date support.

    Compassionate Care

    We believe that genuine care and compassion are essential to effective support. Our team members are chosen not only for their professional skills but also for their ability to connect with clients on a personal level and provide empathetic, respectful care.

    Our Commitment to Quality

    Evidence-Based Practice

    The Social Ratio is dedicated to using evidence-based practices in all our services. This means that our methods are grounded in the latest research and proven to be effective in supporting individuals with mental health challenges and disabilities. We continuously evaluate and refine our practices to ensure that we are providing the highest quality of care.

    Client-Centered Approach

    Our services are designed to be client-centered, meaning that we prioritize the needs, preferences, and goals of our clients in everything we do. We work closely with each client to develop personalized plans that reflect their unique circumstances and aspirations.

    Continuous Improvement

    We are committed to continuous improvement in all aspects of our services. We regularly seek feedback from our clients and use this information to enhance our programs and practices. Our goal is to always provide the best possible support and to continually evolve to meet the changing needs of our community.


    Voices from Our Community

    • Emma, Client: “The Social Ratio has been a lifeline for me. Their support has helped me navigate some of the toughest times in my life. The team is compassionate, professional, and truly cares about my well-being.”
    • John, Family Member: “My sister has been receiving support from The Social Ratio, and the difference it has made is incredible. She feels more confident and capable, and I am so grateful for the caring and dedicated team.”
    • Sophia, Psychosocial Recovery Coach: “Working at The Social Ratio is incredibly rewarding. The focus on empathy, integrity, and inclusivity creates a supportive environment not just for our clients, but for the staff as well.”

    Join Us

    At The Social Ratio, we are always looking for passionate and dedicated individuals to join our team. If you are committed to making a difference and believe in our values of empathy, integrity, inclusivity, and collaboration, we would love to hear from you. Together, we can continue to provide exceptional support and make a meaningful impact in the lives of our clients.


    The Social Ratio stands as a beacon of hope and support for individuals facing mental health challenges and disabilities. Through our comprehensive services, dedicated team, and unwavering commitment to quality, we strive to empower our clients to lead fulfilling and independent lives. We invite you to learn more about our programs and join us in our mission to create a more inclusive and supportive community.


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    We acknowledge the Traditional Owners of the land on which we live and work, we pay our respects to Elders past, present and emerging, and we celebrate the continuation of cultural, spiritual and educational practices of Aboriginal and Torres Strait Islander peoples.