StartPoint Counselling

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Provider Details

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  • NDIS Registered
  • Verified
  • Responsive
  • Customer Care

Social Work and Counseling

If you are an NDIS participant seeking support and services under the Australian Government’s National Disability Insurance Scheme (NDIS), it’s important to have a clear understanding of the services available to you and the role of social workers within the NDIS.

Age Groups


22 – 59 Years


8 – 16 Years

Early Childhood

0 – 7 Years

Mature Age

60+ Years

Young People

17 – 21 Years

Disabilities Type

  • ABI
  • ADHD
  • Autism
  • Behavioural
  • Early Intervention
  • Hearing Loss
  • Intellectual
  • ODD
  • Stroke


  • Engish


  • CALD

Access Methods

  • Group
  • We Come to you
  • You come to us

Base Service Areas

  • Queensland

Suburbs We Service

No Selected Suburb


About Us

Our Mission

At StartPoint Counselling, our mission is to provide compassionate, professional, and effective counselling services to individuals, couples, and families. We are dedicated to helping our clients navigate life’s challenges, build resilience, and achieve personal growth. Our goal is to offer a safe and supportive environment where clients can explore their thoughts and feelings and develop strategies to improve their mental health and well-being.

Our Vision

Our vision is to be a leading provider of counselling services in Australia, recognized for our commitment to excellence, innovation, and inclusivity. We strive to create a community where individuals feel empowered to seek help, develop healthy coping mechanisms, and lead fulfilling lives. Through continuous improvement and strong community connections, we aim to make a lasting positive impact on the lives of our clients and their families.

Our Values

Compassion: We provide care with kindness, understanding, and empathy, ensuring our clients feel valued and supported.

Respect: We honor the dignity and individuality of each client, treating them with the utmost respect and consideration.

Integrity: We operate with honesty and transparency, building trust through ethical practices and open communication.

Excellence: We strive for the highest standards in service delivery, continuously improving our care to meet and exceed expectations.

Inclusivity: We embrace diversity and promote an inclusive environment where everyone feels welcome and respected.

Our Team

StartPoint Counselling is managed by a team of dedicated professionals with extensive experience in counselling and mental health services. Our team includes licensed counsellors, psychologists, and support staff, all committed to providing exceptional care. We work closely with clients to ensure our services meet their unique needs. Our team members undergo rigorous training and continuing education to ensure they are qualified to deliver the highest standard of care.

Our Services

StartPoint Counselling offers a comprehensive range of services designed to support individuals in their mental health journey. Our services are tailored to meet the specific needs and goals of each client, ensuring personalized and effective care.

Individual Counselling

We provide one-on-one counselling sessions to help individuals address a variety of mental health issues, including anxiety, depression, stress, trauma, and more. Our counsellors use evidence-based approaches to support clients in developing healthy coping mechanisms and achieving personal growth.

Couples Counselling

Our couples counselling services are designed to help partners improve communication, resolve conflicts, and strengthen their relationships. We provide a safe space for couples to explore their concerns and work towards building a healthier, more satisfying partnership.

Family Counselling

We offer family counselling to help families navigate complex dynamics and improve their relationships. Our counsellors work with families to address issues such as communication problems, conflict resolution, and parenting challenges, promoting a harmonious family environment.

Child and Adolescent Counselling

We provide specialized counselling services for children and adolescents to support their mental health and development. Our counsellors work with young clients to address issues such as behavioural problems, emotional difficulties, and academic stress, helping them build resilience and thrive.

Group Therapy

Our group therapy sessions offer clients the opportunity to connect with others who are facing similar challenges. Group therapy provides a supportive environment for individuals to share their experiences, gain insights, and develop new coping strategies.

Our Commitment

StartPoint Counselling is committed to providing high-quality, person-centred care that empowers our clients to live their best lives. We acknowledge the Traditional Custodians of the land on which we work and pay our respects to their Elders, past, present, and emerging. Our dedication to cultural sensitivity and inclusivity ensures that all clients feel respected and valued.

Our Approach

At StartPoint Counselling, we believe in a holistic approach to care that integrates various services to meet the comprehensive needs of our clients. Our approach is centred on:

  • Client-Centred Care Plans: Developing customized care plans based on the unique needs, preferences, and goals of each client.
  • Evidence-Based Practices: Utilizing the latest research and best practices to ensure effective and up-to-date support.
  • Collaborative Support: Working closely with clients, their families, and other professionals to provide coordinated and seamless care.
  • Continuous Improvement: Regularly reviewing and improving our services based on feedback and best practices to ensure the highest quality of care.

Why Choose StartPoint Counselling

Choosing StartPoint Counselling means choosing a provider dedicated to your mental health and well-being. Here’s what sets us apart:

  • Experienced Team: Our team of skilled professionals is passionate about providing high-quality support and care.
  • Comprehensive Services: We offer a wide range of services to meet all aspects of mental health support.
  • Flexible and Accessible: Our services are designed to be flexible and accessible, ensuring we can meet the changing needs of our clients.
  • Innovative Solutions: We embrace innovative approaches and technologies to enhance our service delivery and improve client outcomes.
  • Client Satisfaction: Our commitment to excellence and client satisfaction drives us to continually improve and exceed expectations.

Our Impact

Since our establishment, StartPoint Counselling has made a significant positive impact on the lives of individuals and families across Australia. We take pride in the success stories of our clients, who have achieved greater mental well-being, improved relationships, and enhanced quality of life through our support services. Our commitment to excellence and our passion for helping others drive us to continually improve and expand our services.

Join Our Community

We invite you to become part of the StartPoint Counselling community. Whether you are seeking support for yourself or a loved one, or looking to join our team of dedicated professionals, we welcome you with open arms. Together, we can create a brighter future for individuals facing mental health challenges, empowering them to live their best lives.

At StartPoint Counselling, we are more than just a service provider; we are a community dedicated to empowering lives and making a lasting impact. Join us on this journey and experience the difference of personalized, compassionate care. Let us support you in achieving your goals and aspirations, and together, we can build a better future.



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We acknowledge the Traditional Owners of the land on which we live and work, we pay our respects to Elders past, present and emerging, and we celebrate the continuation of cultural, spiritual and educational practices of Aboriginal and Torres Strait Islander peoples.