Side by Side

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Support Coordination

If you are an NDIS participant, it’s important to have a clear understanding of support coordination and the role of support coordinators in the NDIS program. This section will provide an overview of NDIS support coordination and delve into the responsibilities of support coordinators.

Age Groups

Adults

22 – 59 Years

Children

8 – 16 Years

Early Childhood

0 – 7 Years

Mature Age

60+ Years

Young People

17 – 21 Years

Disabilities Type

  • ABI
  • ADHD
  • Autism
  • Behavioural
  • Early Intervention
  • Hearing Loss
  • Intellectual
  • ODD
  • Stroke

Languages

  • Engish

Specializations

  • CALD
  • LGBTIQ+

Access Methods

  • Group
  • We Come to you
  • You come to us

Base Service Areas

  • Victoria

Suburbs We Service

No Selected Suburb

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About Us

Welcome to Side by Side Support Coordination

At Side by Side Support Coordination, we are committed to guiding you through the complexities of the National Disability Insurance Scheme (NDIS) with personalized and independent support. Our mission is to empower individuals with disabilities, ensuring they receive the support needed to achieve their goals and enhance their quality of life.

Our Vision and Mission

Vision: To be the most trusted and innovative support coordination partner, fostering success and empowerment for individuals navigating the NDIS.

Mission: Side by Side is dedicated to delivering exceptional, personalized support coordination services that meet the unique needs of our clients. We strive to make a positive impact by providing comprehensive and independent guidance, ensuring individuals can navigate the NDIS confidently and effectively.

Our Core Values

At Side by Side, our core values shape our approach to providing outstanding support coordination services:

  • Integrity: We operate with honesty and transparency, building trust with our clients.
  • Excellence: We aim for excellence in all we do, ensuring the highest standards of service.
  • Empowerment: We empower individuals to make informed decisions and take control of their lives.
  • Collaboration: We work closely with clients, families, and service providers to achieve the best outcomes.
  • Commitment: We are dedicated to our clients’ success, going above and beyond to meet their needs.

Our Services

Side by Side offers a comprehensive range of support coordination services designed to assist you at every stage of your NDIS journey:

  1. Understanding and Implementing Your NDIS Plan: We help you understand your NDIS plan and implement it effectively, linking you to relevant service providers and community resources.
  2. Building Skills and Independence: Our goal is to empower you to direct your life and exercise choice and control. We support you in building skills, negotiating with providers, and ensuring service agreements and bookings are completed.
  3. Ongoing Support and Review: We provide continuous support to help you plan for your NDIS plan review, ensuring you are always prepared and maximizing your funded supports.

Our Sectors

Side by Side specializes in providing support coordination across a diverse range of sectors, ensuring that you receive tailored and effective support regardless of your specific needs:

  • Aged Care: Supporting aged care providers with skilled and compassionate coordination to deliver quality care.
  • Community Services: Offering support coordination for various community service sectors to enhance individual outcomes.
  • Disability Services: Providing dedicated support to individuals with disabilities, ensuring they receive the best possible care and assistance.

Our Approach

At Side by Side, we adopt a client-centered approach, ensuring our services are tailored to meet the unique needs of each individual. We work closely with you to understand your specific requirements and aspirations, enabling us to provide the best possible support.

Our History

Founded with a commitment to providing high-quality support coordination services, Side by Side has grown to become a trusted partner for individuals navigating the NDIS. Our journey began with a vision to empower individuals with disabilities, and over the years, we have built lasting relationships with our clients, contributing to their success through our expertise and dedication.

Our Team

Our team at Side by Side is comprised of experienced professionals who are passionate about making a positive impact. Our staff includes support coordinators, disability advocates, and industry experts, all committed to delivering high-quality services. We pride ourselves on our collaborative culture, where every team member is valued and empowered to contribute to our clients’ success.

Client and Candidate Testimonials

The experiences of our clients are a testament to the quality and impact of our services. Here are a few stories from those we support:

  • Emma, Client: “Side by Side has been instrumental in helping me navigate the NDIS. Their understanding of my needs and the quality of support they provide is exceptional.”
  • John, Caregiver: “The support and guidance we received from Side by Side helped us find the best care solutions for our loved one. Their team was professional, friendly, and always available to help.”

Why Choose Side by Side?

Choosing Side by Side Support Coordination means choosing a partner dedicated to your success. Here’s what sets us apart:

  • Experienced Team: Our team brings a wealth of knowledge and expertise, providing high-quality, compassionate support.
  • Comprehensive Services: We offer a wide range of services tailored to meet the unique needs of our clients.
  • Client-Centered Approach: Our support is tailored to the individual, ensuring that each client receives the care and assistance they need to thrive.
  • Commitment to Quality: We adhere to best practices and continuously seek ways to improve our services.
  • Industry Expertise: We have in-depth knowledge and experience across various sectors, enabling us to deliver specialized support coordination solutions.

Get Involved

There are many ways to get involved with Side by Side:

  • Access Support Coordination: Reach out to us to explore how we can assist you in navigating the NDIS.
  • Join Our Team: If you are passionate about making a positive impact, consider joining our team of dedicated professionals.
  • Provide Feedback: We value your input and feedback as we continuously seek to improve our services.

Our Commitment to Quality

At Side by Side, we are committed to delivering the highest standard of care and support. We adhere to best practices and continuously seek ways to enhance our services. Our commitment to quality is reflected in our dedication to feedback and continuous improvement.

Thank you for considering Side by Side Support Coordination. We look forward to partnering with you to achieve your goals and enhance your quality of life. For more information or to get started, please visit our website. Together, we can create a brighter future.

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We acknowledge the Traditional Owners of the land on which we live and work, we pay our respects to Elders past, present and emerging, and we celebrate the continuation of cultural, spiritual and educational practices of Aboriginal and Torres Strait Islander peoples.