RayCare Australia

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Provider Details

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  • NDIS Registered
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  • Responsive
  • Customer Care


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Support Coordination

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Support Workers

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Age Groups


22 – 59 Years


8 – 16 Years

Early Childhood

0 – 7 Years

Mature Age

60+ Years

Young People

17 – 21 Years

Disabilities Type

  • ABI
  • ADHD
  • Autism
  • Behavioural
  • Early Intervention
  • Hearing Loss
  • Intellectual
  • ODD
  • Stroke


  • Engish


  • CALD

Access Methods

  • Group
  • We Come to you
  • You come to us

Base Service Areas

  • Victoria

Suburbs We Service

No Selected Suburb


About Us

Welcome to RayCare Australia, where our mission is to provide high-quality, personalised healthcare and support services that enhance the quality of life for our clients. We are dedicated to delivering comprehensive and compassionate care tailored to meet the unique needs of each individual. At RayCare Australia, we believe in the power of exceptional care and its profound impact on the lives of our clients and their families.

Our Journey

RayCare Australia was founded with a vision to transform healthcare services by offering high-quality, personalised care that respects the dignity and individuality of each person. Our founders, seasoned professionals in the healthcare and social services sectors, recognised a significant need for accessible, compassionate healthcare. This recognition led to the establishment of RayCare Australia, where our focus is on delivering exceptional care that goes beyond basic support to truly enrich the lives of those we serve.

Since our inception, RayCare Australia has grown significantly, expanding our range of services and reach while maintaining our core values. Our growth is a testament to our unwavering commitment to excellence and our ability to adapt to the evolving needs of our clients. Today, we stand as a trusted provider of healthcare services, known for our reliability, compassion, and professionalism.

Our Mission

At RayCare Australia, our mission is to provide comprehensive, personalised healthcare that promotes independence, health, and well-being. We believe that every individual deserves to live with dignity and respect, and our goal is to support our clients in achieving their highest potential. Our approach is client-centred, focusing on the unique needs, preferences, and goals of each individual we serve.

Our Values

Our values are the guiding principles that shape our work and define our approach to care. At RayCare Australia, we are committed to:

  1. Respect: We treat every individual with respect and dignity, recognising their unique strengths and abilities.
  2. Compassion: We provide compassionate care, understanding the emotional and physical challenges our clients may face.
  3. Excellence: We strive for excellence in everything we do, continually improving our services and practices.
  4. Integrity: We conduct our business with honesty and transparency, building trust with our clients and their families.
  5. Empowerment: We empower our clients to take control of their lives, supporting them in making informed decisions and achieving their goals.

Our Services

RayCare Australia offers a broad spectrum of services designed to meet the diverse needs of our clients. Our programs are tailored to provide practical support, enhance skills, and promote independence and well-being. Key services include:

  1. Personal Care: Our personal care services assist with daily living activities, such as bathing, dressing, grooming, and toileting. Our caregivers provide respectful and dignified support, ensuring our clients’ comfort and well-being.
  2. Home Support: We offer home support services, including housekeeping, meal preparation, and laundry. Our goal is to create a safe and comfortable living environment for our clients, helping them maintain their independence at home.
  3. Respite Care: Our respite care services provide temporary relief for family caregivers. This allows primary caregivers to rest and recharge, knowing that their loved ones are receiving high-quality care.
  4. Companionship: Our companionship services are designed to provide social interaction and emotional support. We engage our clients in meaningful activities, helping to alleviate feelings of loneliness and isolation.
  5. Nursing Services: Our qualified nurses provide medical care and support for clients with complex health needs. This includes wound care, medication management, and chronic disease management.
  6. Palliative Care: We offer compassionate palliative care services for clients with terminal illnesses. Our goal is to provide comfort and support, ensuring our clients’ dignity and quality of life during their final stages.
  7. Transportation: We offer reliable transportation services to help clients attend medical appointments, run errands, and participate in social activities. This service ensures that clients can stay active and connected to their community.
  8. Specialised Care: We provide specialised care for clients with specific needs, such as dementia care, post-hospitalisation support, and disability services. Our trained caregivers deliver personalised care plans to address the unique challenges faced by these clients.

Our Team

The heart of RayCare Australia is our dedicated team of professionals. Our caregivers and nurses are carefully selected for their skills, experience, and compassion. We invest in ongoing training and development to ensure our team is equipped with the latest knowledge and best practices in care. Our team includes:

  1. Qualified Caregivers: Our caregivers have diverse backgrounds and expertise, allowing us to match clients with caregivers who best meet their needs. They are committed to providing high-quality, compassionate care.
  2. Registered Nurses: Our nurses are highly trained and experienced in delivering medical care and support for clients with complex health needs. They play a crucial role in managing our clients’ health and well-being.
  3. Support Staff: Our support staff work diligently to ensure our programs run smoothly and efficiently. They handle administrative tasks, scheduling, and coordination, ensuring that our clients receive seamless and reliable services.
  4. Volunteers: We are fortunate to have a dedicated group of volunteers who contribute their time and talents to support our clients and programs. Their generosity and commitment are invaluable to our success.

Client Success Stories

At RayCare Australia, we measure our success by the positive impact we have on our clients’ lives. Here are a few examples of how our services have made a difference:

  1. Margaret’s Renewed Independence: Margaret, an elderly client, struggled with daily living activities due to limited mobility. With the support of our personal care and home support services, Margaret has regained her independence and now enjoys a more active and fulfilling life at home.
  2. James’ Enhanced Well-being: James, a client with dementia, benefited from our specialised care program. Our caregivers provided consistent, compassionate support, helping James manage his symptoms and maintain a higher quality of life.
  3. Linda’s Medical Management: Linda, a client with chronic health issues, received comprehensive nursing care from our registered nurses. This included medication management and wound care, significantly improving her health and well-being.
  4. Sarah’s Social Connection: Sarah, who lives alone, felt isolated and lonely. Our companionship services provided her with regular social interaction and meaningful activities, greatly improving her emotional well-being and sense of connection.

Innovation and Technology

At RayCare Australia, we believe in leveraging technology to enhance the quality of care we provide. We are committed to incorporating innovative solutions that improve efficiency, communication, and client satisfaction. Our use of advanced care management software allows for seamless coordination of services, real-time monitoring, and effective communication between caregivers, clients, and their families. This ensures that our clients receive the best possible care and that their needs are promptly addressed.

Community Engagement

RayCare Australia is deeply rooted in the community. We believe in giving back and actively participate in various community initiatives and events. Our involvement in the community helps us stay connected with the people we serve and understand their needs better. We collaborate with local organisations, healthcare providers, and community groups to create a supportive network that benefits our clients and their families.

Join Us

At RayCare Australia, we are always looking for passionate individuals who share our commitment to providing exceptional care. Whether you are interested in joining our team, volunteering, or supporting our programs, we welcome your involvement. By becoming a part of RayCare Australia, you can make a meaningful impact in the lives of our clients and contribute to a more caring and supportive community. Explore opportunities to be part of our mission and help us continue to deliver high-quality care to those who need it most.

Get in Touch

If you would like to learn more about RayCare Australia and how we can support you or your loved one, please get in touch. Our friendly and knowledgeable team is here to answer your questions and provide the information you need to make informed decisions about your care and support. Reach out to us today to discover more about our programs and how we can help you achieve your goals.


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We acknowledge the Traditional Owners of the land on which we live and work, we pay our respects to Elders past, present and emerging, and we celebrate the continuation of cultural, spiritual and educational practices of Aboriginal and Torres Strait Islander peoples.