My Support Services

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Provider Details

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  • Customer Care

Housing

NDIS housing is a pivotal initiative under this scheme aimed at enhancing the well-being of disabled Australians (Property Tax Specialists). With approximately 4.4 million Australians living with a disability, the need for suitable housing and support services is more important than ever.

Respite Accommodations

When it comes to caring for individuals with disabilities, respite care plays a crucial role in providing support and relief to both the individuals and their caregivers. NDIS (National Disability Insurance Scheme) offers various respite care options to cater to the diverse needs of participants. Two common forms of respite care are in-home respite care and out-of-home respite care.

Support Workers

As an NDIS support worker, you may encounter various challenges in your role. These challenges can impact your work and the quality of support you provide to individuals with disabilities. It’s important to be aware of these challenges and develop strategies to overcome them effectively.

Age Groups

Adults

22 – 59 Years

Children

8 – 16 Years

Early Childhood

0 – 7 Years

Mature Age

60+ Years

Young People

17 – 21 Years

Disabilities Type

  • ABI
  • ADHD
  • Autism
  • Behavioural
  • Early Intervention
  • Hearing Loss
  • Intellectual
  • ODD
  • Stroke

Languages

  • Engish

Specializations

  • CALD
  • LGBTIQ+

Access Methods

  • Group
  • We Come to you
  • You come to us

Base Service Areas

  • Victoria

Suburbs We Service

No Selected Suburb

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About Us

Welcome to My Support Services, a trusted NDIS provider offering comprehensive disability support services across Melbourne. Our mission is to empower individuals by providing personalized, high-quality care that promotes independence, dignity, and community participation.

Our Vision and Mission

Vision: To create an inclusive community where individuals with disabilities can lead fulfilling, independent lives through holistic, person-centered care.

Mission: To deliver exceptional, individualized support services that empower our clients to achieve their personal goals, enhance their skills, and actively participate in their communities.

Our Story

My Support Services was established with the aim of providing comprehensive, compassionate care that prioritizes the needs and aspirations of individuals with disabilities. Our founders recognized the importance of a holistic approach to care, addressing not only the physical but also the emotional and social needs of our clients. Since our inception, we have grown into a trusted provider known for our dedication to excellence and client-centered care.

Our Services

At My Support Services, we offer a wide range of services designed to support individuals in various aspects of their daily lives. Our key services include:

  • Supported Independent Living (SIL): Assisting clients in shared living arrangements, helping them manage daily tasks and live harmoniously with others.
  • Respite Care: Providing temporary relief for primary caregivers, ensuring their loved ones receive quality care in a supportive environment.
  • Social and Community Participation: Facilitating involvement in community activities to promote social inclusion, build skills, and enhance overall well-being.
  • Personal Care: Assisting with daily activities such as bathing, dressing, grooming, and meal preparation to help clients maintain their independence.
  • Accommodation Support: Assisting with finding and maintaining suitable housing that meets the specific needs of clients.
  • Hospital to Home: Supporting clients in transitioning from hospital care to home, ensuring they receive the necessary support for a smooth and safe recovery.

Each service is designed to provide holistic care, addressing the physical, emotional, and social aspects of health. By offering a diverse range of services, we ensure that our clients receive comprehensive care tailored to their unique needs.

Why Choose My Support Services?

  1. Experienced Providers: Our team comprises highly qualified professionals with extensive experience in disability support, ensuring the highest standards of service.
  2. Client-Centric Approach: We place our clients at the heart of everything we do, ensuring their needs and preferences are always prioritized.
  3. Comprehensive Support: From personal care to community participation, we offer a full spectrum of services under one roof, making it easier for clients and their families to coordinate and receive the support they need.
  4. Commitment to Quality: We adhere to the highest standards of care, continuously seeking feedback and improving our services to better meet the needs of our clients.

Our Commitment to Quality

Quality is the foundation of My Support Services. We are dedicated to:

  • Professional Excellence: Our team members are highly skilled and continuously pursue professional development to stay at the forefront of best practices in disability support.
  • Compassionate Care: We approach every situation with empathy, understanding the importance of emotional support in the healing process.
  • Respect and Dignity: We treat all individuals with the utmost respect, ensuring their dignity and rights are always upheld.
  • Continuous Improvement: We actively seek feedback from our clients and their families, using it to enhance our services and deliver the best possible care.

Meet Our Team

Our team at My Support Services comprises passionate professionals dedicated to making a positive impact in the lives of our clients. From our support workers to our administrative staff, each member plays a crucial role in delivering high-quality care and support. Our rigorous hiring process ensures that our team members are not only experts in their fields but also compassionate caregivers committed to our mission.

Client Success Stories

Our success is best reflected in the stories of our clients. Here are a few examples:

  • Michael’s Journey: Michael, an NDIS participant, found significant relief through our personalized support services. With consistent care, he has regained his independence and improved his quality of life.
  • Anna’s Experience: Anna, a parent, was overwhelmed trying to manage her son’s NDIS supports. With our support coordination, her son is now thriving and receiving the necessary care.
  • Sophia’s Transformation: Sophia, a young girl with autism, received comprehensive therapy from our skilled practitioners. Her progress has been remarkable, and she is now thriving in her academic and social environments.

Community Engagement

My Support Services is deeply committed to fostering a sense of community and promoting health and wellness. We actively engage with the community through various initiatives:

  • Educational Workshops: We host workshops and seminars on topics such as NDIS plan management, wellness strategies, and caregiver support, providing valuable information and resources to clients and their families.
  • Community Programs: Our community programs focus on promoting healthy lifestyles and preventing social isolation through regular activities, fitness programs, and social events.
  • Partnerships: We collaborate with local organizations, schools, and healthcare providers to extend our reach and impact, ensuring more individuals benefit from our services.

Join the My Support Services Community

At My Support Services, we believe in building a supportive and inclusive community. We regularly host events, workshops, and social gatherings to bring our clients, their families, and our team together. Join us in our mission to create a better, more inclusive world for everyone.

My Support Services – Empowering Lives, Building Futures.

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We acknowledge the Traditional Owners of the land on which we live and work, we pay our respects to Elders past, present and emerging, and we celebrate the continuation of cultural, spiritual and educational practices of Aboriginal and Torres Strait Islander peoples.