My Plan Assist

Welcome to My Plan Assist, your trusted partner in navigating the complexities of the National Disability Insurance Scheme (NDIS). At My Plan Assist, we specialize in providing comprehensive plan management services to individuals across Australia, ensuring you can focus on achieving your goals while we handle the administrative details.

Our Story

My Plan Assist was founded with a clear mission: to simplify the NDIS process for participants and their families. We recognized that managing NDIS funding can be overwhelming and time-consuming, often detracting from the primary goal of improving quality of life. Our founders, Samone and Cath, brought together their extensive experience in financial services and customer relationship management to create a service that combines expertise with genuine care.

With over 25 years of experience in financial management and a deep understanding of the NDIS, My Plan Assist has grown into a leading provider of plan management services. We are dedicated to making the NDIS journey easier for our clients, offering personalized support and guidance every step of the way.

Our Mission

At My Plan Assist, our mission is to provide high-quality, personalized plan management services that empower NDIS participants to achieve their goals. We are committed to:

1. Simplifying the NDIS Process: We handle the administrative tasks involved in managing NDIS funding, allowing you to focus on your goals and well-being.
2. Empowering Choice and Control: Our services give you more freedom to choose the providers and services that best meet your needs.
3. Enhancing Quality of Life: By ensuring efficient and effective management of your NDIS plan, we help improve your overall quality of life.

Our Values

1. Compassion: At the heart of My Plan Assist is a deep sense of compassion. We understand the challenges faced by individuals with disabilities and are committed to providing support that is empathetic and kind.
2. Quality: We uphold the highest standards of quality in all our services. Our team is trained to deliver care that meets and exceeds industry benchmarks, ensuring the best outcomes for our clients.
3. Respect: Respect for our clients’ dignity, choices, and privacy is paramount. We work collaboratively with clients and their families to ensure their voices are heard and their preferences are honored.
4. Integrity: We operate with transparency and integrity, building trust with our clients through honest communication and reliable service.
5. Empowerment: We believe in empowering our clients to take control of their lives and achieve their goals. Our services are designed to promote independence and personal growth.

Our Services

My Plan Assist offers a comprehensive range of plan management services designed to meet the diverse needs of NDIS participants:

• NDIS Plan Management: Our core service involves managing your NDIS funds, ensuring that all payments and invoices are handled efficiently and accurately. We track your expenses and keep your budget in line with NDIS price caps.
• Financial Guidance: We provide expert financial advice to help you make the most of your NDIS funding. Our team ensures that your funds are allocated where they are needed most.
• Expense Tracking and Reporting: We provide clear and concise monthly budget reports, giving you a detailed overview of your spending and ensuring transparency.
• Provider Coordination: We help you connect with a wide range of support providers, including both registered and non-registered providers, ensuring you have access to the best services for your needs.

Why Choose My Plan Assist?

Choosing My Plan Assist means opting for a provider that truly cares about your well-being. Here are a few reasons why our clients trust us:

1. Experienced Team: Our team comprises highly qualified and experienced professionals who are passionate about providing the best care. Each member undergoes rigorous training and background checks to ensure they meet our high standards.
2. Individualized Care Plans: We believe in tailored care. Our plans are customized to meet the specific needs and preferences of each client, ensuring they receive the support that best suits them.
3. Comprehensive Services: We offer a wide range of services to meet all your needs under one roof. From plan management to financial guidance, we provide comprehensive care that simplifies the NDIS process.
4. Community Focused: We are deeply embedded in the communities we serve, offering local support and services. Our community-based approach ensures that help is always nearby.
5. Client-Centered Approach: We prioritize our clients’ needs and preferences, ensuring that they are at the center of all decision-making processes. Our services are designed to empower clients and enhance their quality of life.

Our Commitment

At My Plan Assist, our commitment is to deliver care that is not only of the highest quality but also tailored to your unique needs. We are here to support you every step of the way, whether you need short-term assistance or long-term care. Our goal is to help you live a fulfilling and independent life.

Thank you for considering My Plan Assist as your plan management provider. We look forward to the opportunity to serve you and make a positive difference in your NDIS journey. For more information or to schedule a consultation, please contact us today.