My Help

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Provider Details

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  • NDIS Registered
  • Verified
  • Responsive
  • Customer Care

Cleaning

If you are an NDIS participant looking for cleaning services, it’s important to understand the NDIS approval process and the qualifications and training required for NDIS cleaners.

Meals

Meal providers play a vital role in enhancing the lives of NDIS participants by ensuring access to appropriate nutrition support. The National Disability Insurance Scheme (NDIS) in Australia provides funding for meal services through registered NDIS meal providers, as mentioned in Medium.

Social Activities

NDIS supported social activities are designed to help participants with disabilities connect with others, participate in their communities, and improve their overall well-being. The NDIS doesn’t fund everyday social outings with friends, but rather provides support for activities that address specific challenges due to your disability.

Support Workers

As an NDIS support worker, you may encounter various challenges in your role. These challenges can impact your work and the quality of support you provide to individuals with disabilities. It’s important to be aware of these challenges and develop strategies to overcome them effectively.

Transport

If you are an NDIS participant, understanding the importance of NDIS transport services is crucial in accessing the support you need to lead a fulfilling life. NDIS transport services play a vital role in enabling you to participate in programs, services, and activities in your local community, ensuring you can maintain your independence and enhance your overall well-being.

Age Groups

Adults

22 – 59 Years

Children

8 – 16 Years

Early Childhood

0 – 7 Years

Mature Age

60+ Years

Young People

17 – 21 Years

Disabilities Type

  • ABI
  • ADHD
  • Autism
  • Behavioural
  • Early Intervention
  • Hearing Loss
  • Intellectual
  • ODD
  • Stroke

Languages

  • Engish

Specializations

  • CALD
  • LGBTIQ+

Access Methods

  • Group
  • We Come to you
  • You come to us

Base Service Areas

    Suburbs We Service

    No Selected Suburb

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    About Us

    Welcome to My Help, a dedicated provider of comprehensive in-home and community-based support services. Our mission is to enhance the quality of life for aged, frail, and disabled individuals by offering personalized care that promotes independence, dignity, and active community participation.

    Our Vision and Mission

    Vision: To be the leading provider of in-home support services, creating a community where individuals can live with independence and dignity.

    Mission: To deliver high-quality, client-centered care that enhances quality of life, promotes independence, and supports active community engagement through personalized and evidence-based support services.

    Our Story

    My Help was founded with a commitment to providing holistic and personalized care to individuals in need. With over 15 years of experience in the aged care and disability sectors, our management team recognized the importance of a comprehensive approach that addresses not only physical needs but also emotional and social well-being. Since our inception, we have grown into a trusted provider, known for our dedication to excellence and personalized care.

    Our Services

    At My Help, we offer a wide range of services designed to support individuals in various aspects of their daily lives. Our key services include:

    • Personal Care: Assistance with daily personal care activities to ensure comfort and independence.
    • Home Care: Providing support with household tasks to maintain a clean and comfortable living environment.
    • Respite Care: Offering short-term relief for primary caregivers, ensuring the continued well-being of both clients and their families.
    • Nursing Services: Delivering professional nursing care to address health needs within the comfort of the client’s home.
    • Gardening: Ensuring a pleasant and safe outdoor environment through regular maintenance and care.
    • Cleaning Services: Maintaining a clean and healthy living space with comprehensive cleaning services.
    • Home Maintenance: Addressing minor repairs and maintenance tasks to ensure a safe and functional living environment.
    • Massage Therapy: Providing therapeutic massage to relieve stress and promote overall well-being.

    Each service is designed to provide holistic support, addressing the physical, emotional, and social aspects of health. By offering a diverse range of services, we ensure that our clients receive comprehensive care tailored to their unique needs.

    Why Choose My Help?

    1. Experienced Providers: Our team consists of highly qualified professionals with extensive experience in aged care and disability support, ensuring the highest standards of service.
    2. Client-Centric Approach: We place our clients at the heart of everything we do, ensuring their needs and preferences are always prioritized.
    3. Comprehensive Support: From personal care to community participation, we offer a full spectrum of services under one roof, making it easier for clients and their families to coordinate and receive the support they need.
    4. Commitment to Quality: We adhere to the highest standards of care, continuously seeking feedback and improving our services to better meet our clients’ needs.

    Our Commitment to Quality

    Quality is the cornerstone of My Help. We are dedicated to:

    • Professional Excellence: Our team members are highly skilled and continuously pursue professional development to stay at the forefront of best practices in care and support services.
    • Compassionate Care: We approach every situation with empathy, understanding the importance of emotional support in achieving health and wellness goals.
    • Respect and Dignity: We treat all individuals with the utmost respect, ensuring their dignity and rights are always upheld.
    • Continuous Improvement: We actively seek feedback from our clients and their families, using it to enhance our services and deliver the best possible care.

    Meet Our Team

    Our team at My Help comprises passionate professionals dedicated to making a positive impact in the lives of our clients. From our support workers to our administrative staff, each member plays a crucial role in delivering high-quality care and support. Our rigorous hiring process ensures that our team members are not only experts in their fields but also compassionate caregivers committed to our mission.

    Client Success Stories

    Our success is best reflected in the stories of our clients. Here are a few examples:

    • John’s Journey: John, a client with mobility challenges, found significant relief through our personalized support services. With consistent care, he has regained his independence and improved his quality of life.
    • Mary’s Experience: Mary, an older adult recovering from surgery, benefited immensely from our community nursing care, which helped her regain strength and mobility.
    • Sophia’s Transformation: Sophia, a young woman with developmental delays, received comprehensive support from our dedicated team. Her progress has been remarkable, and she is now thriving both academically and socially.

    Community Engagement

    My Help is deeply committed to fostering a sense of community and promoting health and wellness. We actively engage with the community through various initiatives:

    • Educational Workshops: We host workshops and seminars on topics such as support strategies, wellness practices, and caregiver support, providing valuable information and resources to clients and their families.
    • Community Programs: Our community programs focus on promoting healthy lifestyles and preventing social isolation through regular activities, fitness programs, and social events.
    • Partnerships: We collaborate with local organizations, schools, and healthcare providers to extend our reach and impact, ensuring more individuals benefit from our services.

    Join the My Help Community

    At My Help, we believe in building a supportive and inclusive community. We regularly host events, workshops, and social gatherings to bring our clients, their families, and our team together. Join us in our mission to create a better, more inclusive world for everyone.

    My Help – Empowering Lives, Building Futures.

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    We acknowledge the Traditional Owners of the land on which we live and work, we pay our respects to Elders past, present and emerging, and we celebrate the continuation of cultural, spiritual and educational practices of Aboriginal and Torres Strait Islander peoples.