Metrocare Services

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Provider Details

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  • NDIS Registered
  • Verified
  • Responsive
  • Customer Care

Social Activities

NDIS supported social activities are designed to help participants with disabilities connect with others, participate in their communities, and improve their overall well-being. The NDIS doesn’t fund everyday social outings with friends, but rather provides support for activities that address specific challenges due to your disability.

Support Coordination

If you are an NDIS participant, it’s important to have a clear understanding of support coordination and the role of support coordinators in the NDIS program. This section will provide an overview of NDIS support coordination and delve into the responsibilities of support coordinators.

Support Workers

As an NDIS support worker, you may encounter various challenges in your role. These challenges can impact your work and the quality of support you provide to individuals with disabilities. It’s important to be aware of these challenges and develop strategies to overcome them effectively.

Age Groups

Adults

22 – 59 Years

Children

8 – 16 Years

Early Childhood

0 – 7 Years

Mature Age

60+ Years

Young People

17 – 21 Years

Disabilities Type

  • ABI
  • ADHD
  • Autism
  • Behavioural
  • Early Intervention
  • Hearing Loss
  • Intellectual
  • ODD
  • Stroke

Languages

  • Engish

Specializations

  • CALD
  • LGBTIQ+

Access Methods

  • Group
  • We Come to you
  • You come to us

Base Service Areas

  • SA

Suburbs We Service

No Selected Suburb

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About Us

Welcome to Metrocare Services, a premier provider of disability support services in Adelaide. At Metrocare Services, we are dedicated to offering comprehensive and compassionate care that empowers individuals with disabilities to lead fulfilling and independent lives. Our mission is to deliver participant-focused, high-quality services that cater to the unique needs and aspirations of each individual we serve.

Mission and Vision

Mission: Our mission at Metrocare Services is to enhance the quality of life for individuals with disabilities by providing tailored support services that promote independence, dignity, and community participation. We are committed to delivering compassionate care with a focus on continuous improvement and excellence.

Vision: Our vision is to be the leading provider of disability support services in Adelaide, recognized for our commitment to quality, innovation, and client-centered care. We strive to create a supportive and inclusive community where individuals with disabilities can achieve their fullest potential.

Our Values

At Metrocare Services, our core values guide our approach to care and service delivery:

  • Compassion: We offer empathetic and understanding support to all our clients.
  • Respect: We honor the dignity and individuality of each person, ensuring their preferences and rights are respected.
  • Integrity: We maintain transparency and honesty in all our interactions.
  • Excellence: We strive for the highest standards in our services, continually improving to meet our clients’ needs.
  • Collaboration: We work together with clients, families, and other healthcare providers to deliver coordinated and effective care.

Our Services

Metrocare Services offers a wide range of services designed to support individuals with disabilities in various aspects of their lives. Our services include:

  • Supported Independent Living (SIL): Helping individuals live fulfilled and independent lives with the support they need.
  • Short Term Accommodation (Respite): Providing temporary care to allow primary caregivers a break while ensuring clients receive quality care.
  • In-Home Support and Personal Care: Offering personal care services in the comfort of the client’s home, including hygiene, meal preparation, and daily living activities.
  • Household Tasks: Assisting with household chores such as cleaning, cooking, gardening, and grocery shopping.
  • Community Participation: Supporting clients in engaging with their community through social, recreational, and educational activities.
  • Development of Living and Life Skills: Helping clients develop essential life skills and hobbies to enhance their independence.
  • Support Coordination: Assisting clients in navigating the NDIS system and managing their plans effectively.

Our Team

Our team at Metrocare Services consists of dedicated professionals who are passionate about making a positive difference in the lives of individuals with disabilities. Our staff includes:

  • Support Workers: Experienced in providing personal care and daily living support.
  • Support Coordinators: Experts in navigating the NDIS system, helping clients maximize their plans and access necessary services.
  • Administrative Staff: Ensuring smooth operations and excellent customer service.

Why Choose Metrocare Services?

Choosing Metrocare Services means partnering with a provider that truly cares about your well-being and success. Here are some reasons why our clients trust us:

  • Personalized Care: We tailor our services to meet the specific needs and goals of each client.
  • Experienced Team: Our staff is highly trained and experienced in disability support and care.
  • Comprehensive Services: We offer a wide range of services to cover all aspects of daily living and support needs.
  • Client-Centered Approach: We prioritize the preferences and aspirations of our clients in all our planning and service delivery.
  • Commitment to Quality: We adhere to the highest standards of quality in all our services.

Testimonials

Don’t just take our word for it. Here’s what some of our clients and their families have to say about Metrocare Services:

  • “Metrocare Services has been a game-changer for our family. The support we receive is exceptional, and the staff is incredibly caring and professional.” – Emma L.
  • “I feel more independent and confident with the support from Metrocare Services. They truly understand my needs and go above and beyond to help me achieve my goals.” – James K.

Commitment to the Community

At Metrocare Services, we believe in giving back to the community. We actively participate in community events, advocate for disability rights, and collaborate with other organizations to create a more inclusive society. Our goal is to foster a community where everyone, regardless of their abilities, can thrive and feel valued.

Future Plans

We are constantly evolving to better serve our clients. Our future plans include expanding our services, incorporating the latest technology in disability support, and continuing to advocate for positive changes in the disability sector. We are committed to staying at the forefront of innovation and excellence in our field.

Our History

Founded with a vision to make a tangible difference in the community, Metrocare Services has grown into a respected and influential organization. Our journey began with a simple mission: to offer high-quality support and comprehensive care to individuals seeking to reclaim their independence. Over the years, we have expanded our services and embraced new technologies to better serve our clients.

Our Impact

Metrocare Services has made a significant impact on the lives of countless individuals. Through our commitment to innovation and excellence, we have helped clients achieve their goals and live more fulfilling lives. Our support services have enabled individuals to participate in their communities, pursue their passions, and enjoy a higher quality of life.

Metrocare Services is dedicated to helping individuals with disabilities achieve their goals and live fulfilling lives. Contact us today to learn more about our services and how we can support you on your journey to independence and well-being.

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We acknowledge the Traditional Owners of the land on which we live and work, we pay our respects to Elders past, present and emerging, and we celebrate the continuation of cultural, spiritual and educational practices of Aboriginal and Torres Strait Islander peoples.