Melbourne City Mission - MCM

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Provider Details

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  • NDIS Registered
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  • Responsive
  • Customer Care

Support Coordination

If you are an NDIS participant, it’s important to have a clear understanding of support coordination and the role of support coordinators in the NDIS program. This section will provide an overview of NDIS support coordination and delve into the responsibilities of support coordinators.

Age Groups


22 – 59 Years


8 – 16 Years

Early Childhood

0 – 7 Years

Mature Age

60+ Years

Young People

17 – 21 Years

Disabilities Type

  • ABI
  • ADHD
  • Autism
  • Behavioural
  • Early Intervention
  • Hearing Loss
  • Intellectual
  • ODD
  • Stroke


  • Engish


  • CALD

Access Methods

  • Group
  • We Come to you
  • You come to us

Base Service Areas

  • Victoria

Suburbs We Service

No Selected Suburb


About Us

Welcome to Melbourne City Mission – MCM

Welcome to Melbourne City Mission (MCM), a leading organization dedicated to addressing the needs of vulnerable and disadvantaged communities in Victoria. Since our founding in 1854, MCM has been committed to empowering individuals through a range of services designed to support and enhance their lives. We work across various sectors including homelessness, disability services, early education, and palliative care, always with a focus on creating positive change and fostering community well-being.

Our Mission and Vision

Mission: Our mission at Melbourne City Mission is to empower and support people to live their lives, their way. We aim to address social inequality and help individuals achieve their goals by providing high-quality, accessible services.

Vision: We envision a future where everyone has the opportunity to live their best life, free from disadvantage and exclusion. Our goal is to be a leading force in social innovation and advocacy, creating lasting impact through our services and initiatives.

Our Core Values

  • Respect: We treat everyone with dignity and respect, valuing their individuality and experiences.
  • Integrity: We uphold honesty, transparency, and accountability in all our actions.
  • Collaboration: We believe in the power of working together with our clients, partners, and communities.
  • Compassion: We are committed to providing care and support with empathy and understanding.
  • Inclusion: We strive to create an inclusive environment that embraces diversity and promotes equality.

Our Services

Melbourne City Mission offers a comprehensive range of services to address various community needs:

  • Disability & NDIS Services: Including support coordination, recovery coaching, early childhood intervention, and short-term accommodation.
  • Homelessness Services: Providing urgent housing assistance, crisis accommodation, and support services for youth and adults.
  • Learning Services: Offering education and training through the Hester Hornbrook Academy and youth engagement programs.
  • Early Years Services: Supporting families with early childhood intervention, parenting support, and family preservation programs.
  • Mental Health Services: Delivering psychosocial recovery coaching, mental health care, and youth support.
  • Palliative Care Services: Providing comprehensive palliative care that addresses physical, spiritual, emotional, and cultural needs.

Why Choose Melbourne City Mission?

Choosing Melbourne City Mission means partnering with a trusted and experienced organization dedicated to making a real difference in people’s lives. Here’s why we stand out:

  • Experienced Team: Our team is composed of highly skilled professionals with extensive experience in their respective fields.
  • Holistic Approach: We address the full spectrum of needs, ensuring comprehensive and integrated support for our clients.
  • Innovative Solutions: We utilize the latest research and best practices to deliver effective and cutting-edge services.
  • Client-Centered: We tailor our services to meet the unique needs and goals of each individual, ensuring personalized care.
  • Advocacy and Impact: We are committed to advocating for systemic change and creating lasting positive impact in the community.

Our Commitment to the Community

At Melbourne City Mission, we are deeply committed to the communities we serve. We acknowledge the Traditional Custodians of the lands on which we operate and pay our respects to their Elders past, present, and emerging. We celebrate diversity and strive to create an inclusive environment where everyone feels valued and respected.

Join Us on Your Journey

We invite you to experience the Melbourne City Mission difference. Whether you are seeking support for yourself or a loved one, our team is here to help you every step of the way. Our personalized approach ensures that you receive the most effective support to achieve your goals and improve your quality of life. Together, we can build a community where everyone has the opportunity to thrive.

For more information about our services and how we can assist you in achieving your goals, please contact us today. We look forward to being a part of your journey and helping you reach your full potential.

At Melbourne City Mission, our dedication to personalized care, excellence, and community engagement ensures that every client receives the support they need to lead a fulfilling and empowered life. Join us on your journey towards better health and well-being, and discover the transformative power of tailored support services.

Additional Information

Holistic and Integrated Approach: We understand that achieving well-being involves addressing multiple aspects of life. Our holistic approach integrates physical, emotional, social, and practical support to ensure comprehensive care.

Evidence-Based Practices: Our services are grounded in the latest research and evidence-based practices, ensuring clients benefit from the highest standard of care.

Client Success Stories: We are proud of the positive impact our services have on our clients’ lives. Our success stories highlight the transformative power of personalized support.

Professional Development: Our commitment to excellence extends to our team’s professional development. We invest in continuous training and education for our staff to ensure they are equipped with the latest knowledge and skills.

Future Goals: Looking ahead, Melbourne City Mission aims to expand our services and reach more individuals in need. We are committed to developing innovative programs that address emerging challenges and continue to improve the lives of our clients.


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We acknowledge the Traditional Owners of the land on which we live and work, we pay our respects to Elders past, present and emerging, and we celebrate the continuation of cultural, spiritual and educational practices of Aboriginal and Torres Strait Islander peoples.