Independent Living Victoria

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Provider Details

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  • NDIS Registered
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Nursing Services

When it comes to the National Disability Insurance Scheme (NDIS), nursing services play a vital role in providing comprehensive care and support to NDIS participants. NDIS Registered Nurses are crucial in assessing, planning, and evaluating nursing care for participants, ensuring their health and well-being are prioritized (EnableUs).

Plan Management

When it comes to managing your NDIS plan, opting for professional NDIS plan management can provide you with several benefits. This section explores two significant advantages: control over service providers and efficient claim processing.

Support Coordination

If you are an NDIS participant, it’s important to have a clear understanding of support coordination and the role of support coordinators in the NDIS program. This section will provide an overview of NDIS support coordination and delve into the responsibilities of support coordinators.

Support Workers

As an NDIS support worker, you may encounter various challenges in your role. These challenges can impact your work and the quality of support you provide to individuals with disabilities. It’s important to be aware of these challenges and develop strategies to overcome them effectively.

Age Groups


22 – 59 Years


8 – 16 Years

Early Childhood

0 – 7 Years

Mature Age

60+ Years

Young People

17 – 21 Years

Disabilities Type

  • ABI
  • ADHD
  • Autism
  • Behavioural
  • Early Intervention
  • Hearing Loss
  • Intellectual
  • ODD
  • Stroke


  • Engish


  • CALD

Access Methods

  • Group
  • We Come to you
  • You come to us

Base Service Areas

  • Victoria

Suburbs We Service

No Selected Suburb


About Us

Our Mission

At Independent Living Victoria, our mission is to deliver exceptional care and support to individuals with complex care needs across Melbourne. We are dedicated to providing high-quality, personalised care that enhances the well-being and independence of our clients. Our goal is to ensure that each client receives the best possible care, tailored to their unique needs.

Our Vision

Our vision is to be a leading provider of 24-hour care services in Melbourne, recognised for our commitment to excellence, innovation, and inclusivity. We strive to create an environment where individuals with complex care needs can thrive and achieve their personal goals. Through continuous improvement and strong community connections, we aim to make a lasting positive impact on the lives of our clients and their families.

Our Values

Communication & Transparency: We prioritise open and honest communication with our clients, their families, and our team members.

Safety & Compliance: We adhere to the highest standards of safety and compliance in all our services and operations.

Commitment: We are dedicated to providing exceptional care and support to our clients, ensuring their well-being and satisfaction.

Our Team

Independent Living Victoria is managed by experienced professionals with extensive backgrounds in the aged care and disability services sectors. Our team includes registered nurses, senior care coordinators, continence nurses, and administrative staff, all committed to delivering high-quality care. We work closely with clients and their families to ensure our services meet their unique needs. Our team members undergo rigorous training and background checks to ensure they are qualified to provide exceptional care.

Our Services

Independent Living Victoria offers a comprehensive range of services designed to support individuals with complex care needs. Our services are tailored to meet the specific needs and goals of each client, ensuring personalised and effective care.

24 Hour Care

We specialise in providing 24-hour care services to clients in their homes. Our team works with clients to build a roster that suits their needs, ensuring consistent and reliable support. We have the capacity to provide care for private clients, aged care clients, and clients under the NDIS.

Post-Surgical Assistance

We offer post-surgical care to support clients during their recovery period. Our team provides comprehensive care, including wound management, medication administration, and mobility assistance, ensuring a smooth and safe recovery process.

Community Access Care

Our community access care services help clients participate in social and recreational activities, promoting social inclusion and community engagement. We support clients in attending appointments, engaging in social events, and participating in community activities.

Staff Training

We ensure that all our staff receive the appropriate training required to provide high-quality care. This includes training in bowel care, catheter care, hoist operation, medication administration, and other aspects of personal care.

Registered Nurse Services

Our registered nurses provide medical care, wound management, medication administration, and other healthcare services. Our nurses are experienced and compassionate, delivering high-quality care in the comfort of clients’ homes.

Continence Care

We provide comprehensive continence care services to support clients with continence issues. Our continence nurses offer personalised care and education, helping clients manage their continence needs effectively.

Complex Care

We offer specialised support for clients with complex and high-care needs. Our team is trained to manage complex medical conditions and provide comprehensive care that addresses the physical, emotional, and psychological needs of our clients.

Case Management

Our case management services help clients navigate the complexities of the healthcare system, ensuring they receive the appropriate services and support. We work closely with clients to develop personalised care plans that meet their unique needs.

Support Coordination

Our support coordination services assist clients in navigating the NDIS system, connecting with service providers, and managing their support plans. We work closely with clients to ensure they receive the necessary services and support to achieve their goals.

Plan Management

We offer plan management services to help clients manage their NDIS funding and ensure they receive the appropriate support. Our team provides guidance and assistance in managing budgets, paying invoices, and tracking expenses.

Our Commitment

Independent Living Victoria is committed to providing high-quality, person-centred care that empowers our clients to live their best lives. We acknowledge the Traditional Custodians of the land on which we work and pay our respects to their Elders, past, present, and emerging. Our dedication to cultural sensitivity and inclusivity ensures that all clients feel respected and valued.

Our Approach

At Independent Living Victoria, we believe in a holistic approach to care that integrates various services to meet the comprehensive needs of our clients. Our approach is centred on:

  • Client-Centred Care Plans: Developing customised care plans based on the unique needs, preferences, and goals of each client.
  • Evidence-Based Practices: Utilising the latest research and best practices to ensure effective and up-to-date support.
  • Collaborative Support: Working closely with clients, their families, and other professionals to provide coordinated and seamless care.
  • Continuous Improvement: Regularly reviewing and improving our services based on feedback and best practices to ensure the highest quality of care.

Why Choose Independent Living Victoria

Choosing Independent Living Victoria means choosing a provider dedicated to your well-being and success. Here’s what sets us apart:

  • Experienced Team: Our team of skilled professionals is passionate about providing high-quality support and care.
  • Comprehensive Services: We offer a wide range of services to meet all aspects of disability support.
  • Flexible and Accessible: Our services are designed to be flexible and accessible, ensuring we can meet the changing needs of our clients.
  • Innovative Solutions: We embrace innovative approaches and technologies to enhance our service delivery and improve client outcomes.
  • Client Satisfaction: Our commitment to excellence and client satisfaction drives us to continually improve and exceed expectations.

Our Impact

Since our establishment, Independent Living Victoria has made a significant positive impact on the lives of individuals and families across Melbourne. We take pride in the success stories of our clients, who have achieved greater independence, improved well-being, and enhanced quality of life through our support services. Our commitment to excellence and our passion for helping others drive us to continually improve and expand our services.

Join Our Community

We invite you to become part of the Independent Living Victoria community. Whether you are seeking support for yourself or a loved one, or looking to join our team of dedicated professionals, we welcome you with open arms. Together, we can create a brighter future for individuals with complex care needs, empowering them to live their best lives.

At Independent Living Victoria, we are more than just a service provider; we are a community dedicated to empowering lives and making a lasting impact. Join us on this journey and experience the difference of personalised, compassionate care. Let us support you in achieving your goals and aspirations, and together, we can build a better future.



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We acknowledge the Traditional Owners of the land on which we live and work, we pay our respects to Elders past, present and emerging, and we celebrate the continuation of cultural, spiritual and educational practices of Aboriginal and Torres Strait Islander peoples.