Hi Five Community Services

Welcome to Hi Five Community Services, where our mission is to provide innovative, flexible support that empowers people with disabilities to lead fulfilling lives. At Hi Five Community Services, we understand the unique challenges faced by our clients and are committed to offering personalized services that cater to individual needs, fostering independence, dignity, and community participation.

Our Vision and Mission

Vision: To create a world where people with disabilities have the freedom and support to live their lives to the fullest.

Mission: Hi Five Community Services is dedicated to delivering high-quality, individualized services that enhance the daily lives of our clients, helping them achieve their personal goals and aspirations.

Our Core Values

At Hi Five Community Services, our core values guide everything we do:

• Empowerment: We empower our clients by providing the tools and support they need to achieve their goals and live independently.
• Respect: We treat everyone with dignity and respect, valuing each person’s individuality and choices.
• Integrity: We operate with honesty and transparency, building trust with our clients, their families, and the community.
• Compassion: We deliver our services with care and understanding, prioritizing the well-being of our clients.
• Flexibility: We offer adaptable services that can change as our clients’ needs evolve.

Our Services

Hi Five Community Services offers a wide range of support services designed to meet the diverse needs of our clients. Our services include:

• In-Home Supports & Community Access: Assisting with daily living activities such as housekeeping, meal preparation, and personal care, as well as community access to promote social engagement.
• Support Coordination: Helping clients navigate the National Disability Insurance Scheme (NDIS) and maximize their plans.
• Plan Management: Providing financial management services for NDIS funds, ensuring that clients’ plans are managed effectively.
• Respite: Offering temporary relief for primary caregivers by providing professional care for their loved ones.
• Allied Health Services: Including physiotherapy, occupational therapy, and speech therapy to support individual development and well-being.
• Aged Care: Tailored support services for elderly clients to maintain their independence and quality of life.
• Psychosocial Recovery Coaching: Assisting clients with mental health conditions to achieve their personal recovery goals.
• Coaching Program: Providing guidance and support to help clients develop skills and achieve their aspirations.
• Group Activities: Organizing social and recreational activities to enhance social skills and community involvement.

Our Approach

At Hi Five Community Services, we adopt a person-centered approach, meaning that we tailor our services to each individual’s specific needs and preferences. We work closely with our clients and their families to develop personalized support plans that align with their goals and aspirations. Our dedicated support workers are trained to provide compassionate and respectful care, ensuring that clients feel valued and understood.

Our Team

Our team at Hi Five Community Services is comprised of dedicated professionals who are passionate about making a difference in the lives of people with disabilities. Our staff includes experienced therapists, educators, support workers, and administrative personnel, all committed to delivering high-quality services. We pride ourselves on our collaborative approach, working closely with clients and their families to ensure that our support is tailored to meet their needs.

Client Testimonials

Our clients’ experiences are a testament to the quality and impact of our services. Here are some stories from those we support:

• Anastasia: “Hi Five Community Services has brought me an amazing experience! The support workers are incredible, and I’ve gained new skills and confidence.”
• Jacqueline: “Their NDIS support empowered me to enjoy life’s moments independently. With their help, I embraced public speaking and became a social media influencer.”
• Alexandria: “Despite the hurdles of leukaemia surgery, Hi Five’s support helped me reclaim mobility and hope. Their dedication is truly remarkable.”
• Ella: “Using public transportation was one of my goals, and I achieved it successfully with their assistance. I now travel confidently and independently.”

Why Choose Hi Five Community Services?

Choosing Hi Five Community Services means choosing a partner dedicated to your independence and well-being. Here’s what sets us apart:

• Experience and Expertise: Our team has extensive experience and specialized training in providing disability support services.
• Individualized Care: We recognize that every client is unique, and we tailor our services to meet each person’s specific needs and goals.
• Community Integration: We focus on helping clients integrate into the community, enhancing their social networks and opportunities.
• Supportive Environment: Our support workers create a warm and caring environment, fostering trust and positive relationships.
• Multilingual Staff: We offer services in multiple languages to ensure clear and effective communication with all clients.

Get Involved

There are many ways to get involved with Hi Five Community Services:

• Volunteer: Volunteering is a wonderful way to make a difference in the lives of people with disabilities. We match volunteers with activities that align with their skills and passions.
• Careers: We are always looking for dedicated individuals to join our team. If you are passionate about making a difference, consider a career with Hi Five Community Services.
• Donate: Your generous donations help us continue providing high-quality services to those in need.

Our Commitment to Quality

At Hi Five Community Services, we are committed to delivering the highest standard of care. We adhere to best practices and continuously seek ways to improve our services. Our commitment to quality is reflected in our registration with the NDIS and our dedication to feedback and continuous improvement.

Our Process

Getting started with Hi Five Community Services is simple and straightforward. Here’s how it works:

1. Personalized Matching: We begin by understanding your needs and goals through a detailed client profile.
2. Meet & Greet: We arrange a meeting with your potential support worker to discuss how we can assist you and ensure a good match.
3. Tailored Support Plan: Together, we create a strategy that fits into your life and goals, ensuring that the support you receive is exactly what you need.

Thank you for considering Hi Five Community Services. We look forward to partnering with you to achieve your goals and enhance your quality of life. For more information or to get started, please reach out to us. Let’s make your daily life easier and more enjoyable together.