Direct Care Assistance

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NDIS housing is a pivotal initiative under this scheme aimed at enhancing the well-being of disabled Australians (Property Tax Specialists). With approximately 4.4 million Australians living with a disability, the need for suitable housing and support services is more important than ever.

Nursing Services

When it comes to the National Disability Insurance Scheme (NDIS), nursing services play a vital role in providing comprehensive care and support to NDIS participants. NDIS Registered Nurses are crucial in assessing, planning, and evaluating nursing care for participants, ensuring their health and well-being are prioritized (EnableUs).

Respite Accommodations

When it comes to caring for individuals with disabilities, respite care plays a crucial role in providing support and relief to both the individuals and their caregivers. NDIS (National Disability Insurance Scheme) offers various respite care options to cater to the diverse needs of participants. Two common forms of respite care are in-home respite care and out-of-home respite care.

Social Activities

NDIS supported social activities are designed to help participants with disabilities connect with others, participate in their communities, and improve their overall well-being. The NDIS doesn’t fund everyday social outings with friends, but rather provides support for activities that address specific challenges due to your disability.

Support Workers

As an NDIS support worker, you may encounter various challenges in your role. These challenges can impact your work and the quality of support you provide to individuals with disabilities. It’s important to be aware of these challenges and develop strategies to overcome them effectively.

Age Groups


22 – 59 Years


8 – 16 Years

Early Childhood

0 – 7 Years

Mature Age

60+ Years

Young People

17 – 21 Years

Disabilities Type

  • ABI
  • ADHD
  • Autism
  • Behavioural
  • Early Intervention
  • Hearing Loss
  • Intellectual
  • ODD
  • Stroke


  • Engish


  • CALD

Access Methods

  • Group
  • We Come to you
  • You come to us

Base Service Areas

  • Victoria

Suburbs We Service

No Selected Suburb


About Us

Our Mission

At Direct Care Assistance, our mission is to empower individuals with disabilities by providing high-quality, person-centred support services that promote independence, well-being, and improved life skills. We are committed to delivering tailored care that respects the unique needs and preferences of each client, ensuring they receive the best possible support to enhance their quality of life.

Our Vision

Our vision is to be a leading provider of disability support services in Melbourne and Queensland, recognised for our dedication to inclusivity, innovation, and excellence. We strive to create an environment where individuals with disabilities can thrive, actively participate in their communities, and achieve their personal goals. Through continuous improvement and strong community connections, we aim to make a lasting positive impact on the lives of our clients and their families.

Our Values

Integrity: We operate with honesty and transparency, building trust through ethical practices and open communication.

Compassion: We provide care with kindness, understanding, and empathy, ensuring our clients feel valued and supported.

Respect: We honour the dignity and individuality of each client, treating them with the utmost respect and consideration.

Excellence: We strive for the highest standards in service delivery, continuously improving our care to meet and exceed expectations.

Empathy: We offer a listening ear and a helping hand, ensuring our clients feel understood and cared for.

Our Team

Direct Care Assistance is managed by a team of dedicated professionals who bring extensive experience in disability support services. Our team includes skilled support workers, nurses, coordinators, and administrative staff, all committed to providing exceptional care. We work closely with clients and their families to ensure our services meet their unique needs. Our team members undergo rigorous training and background checks to ensure they are qualified to deliver the highest standard of care.

Our Services

Direct Care Assistance offers a comprehensive range of services designed to support individuals with disabilities in their daily lives. Our services are tailored to meet the specific needs and goals of each client, ensuring personalised and effective care.

Assistance with Daily Life

We provide support with daily personal activities such as grooming, hygiene, meal preparation, domestic chores, and maintaining health and fitness. Our goal is to promote independence and enhance the quality of life for our clients.

Nursing Care

Our nursing care services include complex wound management, medication administration, urinary catheter management, pain management, bowel management, parenteral feed management, stoma management, diabetes management, palliative care, and pressure care. We ensure clients receive comprehensive medical support in the comfort of their homes.

Life Skills Training

We offer programs aimed at building new skills, increasing independence, and boosting confidence in social interactions. Our life skills training helps clients find their strengths and achieve their personal goals.

Travel and Transport

We provide reliable transportation services to assist clients in traveling to appointments, shopping centres, community events, and other essential activities. Our goal is to ensure clients can access the services and opportunities they need to live independently.

After Hospital Care

Our after-hospital care services include nursing care, mobility assistance, transportation to appointments, household tasks, and shopping assistance. We support clients in their recovery and help them transition smoothly from hospital to home.

Assistance with Social and Community Participation

We encourage clients to engage in social activities, recreation, and making new connections. Our programs are designed to enhance social skills and community involvement, fostering a sense of belonging and inclusion.

Domestic Assistance

We offer help with household cleaning, ironing, laundry, decluttering, and lawn mowing. Our domestic assistance services ensure that clients’ homes are safe, clean, and well-maintained.

24-Hours Home Care Support

We provide round-the-clock personal care, nursing support, specialised care, daily needs assistance, compassionate companionship, and respite care. Our 24-hour home care services offer peace of mind to clients and their families.

Support Coordination

Our support coordination services help clients navigate the NDIS system, connect with service providers, and create customised plans to achieve their goals. We provide expert guidance to ensure clients receive the most from their NDIS plans.

Short Term Accommodation/Respite Care

Our short-term accommodation and respite care services offer temporary relief for primary caregivers, allowing them to take a break while ensuring their loved ones receive continuous care in a supportive environment.

Our Commitment

Direct Care Assistance is committed to providing high-quality, person-centred care that empowers our clients to live their best lives. We acknowledge the Traditional Custodians of the land on which we work and pay our respects to their Elders, past, present, and emerging. Our dedication to cultural sensitivity and inclusivity ensures that all clients feel respected and valued.

Our Approach

At Direct Care Assistance, we believe in a holistic approach to care that integrates various services to meet the comprehensive needs of our clients. Our approach is centred on:

  • Client-Centred Care Plans: Developing customised care plans based on the unique needs, preferences, and goals of each client.
  • Evidence-Based Practices: Utilising the latest research and best practices to ensure effective and up-to-date support.
  • Collaborative Support: Working closely with clients, their families, and other professionals to provide coordinated and seamless care.
  • Continuous Improvement: Regularly reviewing and improving our services based on feedback and best practices to ensure the highest quality of care.

Why Choose Direct Care Assistance

Choosing Direct Care Assistance means choosing a provider dedicated to your well-being and success. Here’s what sets us apart:

  • Experienced Team: Our team of skilled professionals is passionate about providing high-quality support and care.
  • Comprehensive Services: We offer a wide range of services to meet all aspects of disability support.
  • Flexible and Accessible: Our services are designed to be flexible and accessible, ensuring we can meet the changing needs of our clients.
  • Innovative Solutions: We embrace innovative approaches and technologies to enhance our service delivery and improve client outcomes.
  • Client Satisfaction: Our commitment to excellence and client satisfaction drives us to continually improve and exceed expectations.

Our Impact

Since our establishment, Direct Care Assistance has made a significant positive impact on the lives of individuals and families across Melbourne and Queensland. We take pride in the success stories of our clients, who have achieved greater independence, improved well-being, and enhanced quality of life through our support services. Our commitment to excellence and our passion for helping others drive us to continually improve and expand our services.

Join Our Community

We invite you to become part of the Direct Care Assistance community. Whether you are seeking support for yourself or a loved one, or looking to join our team of dedicated professionals, we welcome you with open arms. Together, we can create a brighter future for individuals with disabilities, empowering them to live their best lives.

At Direct Care Assistance, we are more than just a service provider; we are a community dedicated to empowering lives and making a lasting impact. Join us on this journey and experience the difference of personalised, compassionate care. Let us support you in achieving your goals and aspirations, and together, we can build a better future.



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We acknowledge the Traditional Owners of the land on which we live and work, we pay our respects to Elders past, present and emerging, and we celebrate the continuation of cultural, spiritual and educational practices of Aboriginal and Torres Strait Islander peoples.