Connect: Inner West Community Transport Group

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Provider Details

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  • NDIS Registered
  • Verified
  • Responsive
  • Customer Care

Social Activities

NDIS supported social activities are designed to help participants with disabilities connect with others, participate in their communities, and improve their overall well-being. The NDIS doesn’t fund everyday social outings with friends, but rather provides support for activities that address specific challenges due to your disability.


If you are an NDIS participant, understanding the importance of NDIS transport services is crucial in accessing the support you need to lead a fulfilling life. NDIS transport services play a vital role in enabling you to participate in programs, services, and activities in your local community, ensuring you can maintain your independence and enhance your overall well-being.

Age Groups


22 – 59 Years


8 – 16 Years

Early Childhood

0 – 7 Years

Mature Age

60+ Years

Young People

17 – 21 Years

Disabilities Type

  • ABI
  • ADHD
  • Autism
  • Behavioural
  • Early Intervention
  • Hearing Loss
  • Intellectual
  • ODD
  • Stroke


  • Engish


  • CALD

Access Methods

  • Group
  • We Come to you
  • You come to us

Base Service Areas

  • Nsw

Suburbs We Service

No Selected Suburb


About Us

Welcome to Connect: Inner West Community Transport Group, a dedicated not-for-profit organization committed to enhancing the lives of residents in Sydney’s Inner West by providing accessible, reliable, and affordable community transport services. Since our establishment, we have been a cornerstone in the community, offering a range of transport solutions that empower individuals, foster independence, and promote social inclusion. Our mission is to ensure that every member of the Inner West community has access to the transport services they need to lead a fulfilling and active life.

Our Mission and Vision

At Connect: Inner West Community Transport Group, our mission is to provide comprehensive and high-quality transport services that cater to the diverse needs of our community. We envision a future where all residents, regardless of age, ability, or socio-economic status, have the opportunity to participate fully in community life. Our vision is to be the leading provider of community transport services in the Inner West, known for our commitment to accessibility, innovation, and exceptional customer service.

Our Core Values

We believe in making transport services accessible to all members of our community. Our services are designed to accommodate the needs of individuals with disabilities, the elderly, and those facing mobility challenges, ensuring that everyone can travel with ease and dignity.

Community Focus:
We are deeply rooted in the Inner West community and are dedicated to enhancing the quality of life for our residents. Our services promote social inclusion and community engagement, helping individuals stay connected and involved.

Safety and Reliability:
Safety is our top priority. We adhere to strict safety standards and ensure that all our vehicles are well-maintained and operated by trained professionals. Our commitment to reliability means that our clients can depend on us for timely and efficient transport services.

We continuously seek innovative solutions to improve our services and meet the evolving needs of our community. By embracing new technologies and approaches, we strive to enhance the user experience and expand our service offerings.

Customer-Centered Service:
Our clients are at the heart of everything we do. We are committed to providing personalized and responsive service, ensuring that each individual receives the support they need to access our transport services comfortably.

Our Services

Connect: Inner West Community Transport Group offers a wide range of transport solutions tailored to meet the unique needs of our clients. Our key services include:

  • Individual Transport: Providing door-to-door transport for medical appointments, shopping trips, and social outings, ensuring clients can access essential services and activities.
  • Group Transport: Offering transport for community groups, clubs, and organizations, facilitating participation in social, recreational, and educational activities.
  • Shopping Shuttles: Operating regular shopping shuttle services that allow clients to access local shopping centers and markets with ease.
  • Outings and Social Trips: Organizing and providing transport for group outings and social trips, promoting social engagement and community participation.
  • Accessible Vehicles: Ensuring all our vehicles are equipped with the necessary features to accommodate individuals with mobility challenges, including wheelchair access.

Why Choose Connect: Inner West Community Transport Group?

Choosing Connect: Inner West Community Transport Group means partnering with a team that is passionate about improving the lives of our community members. Here are some reasons why we stand out:

  • Experienced Team: Our team comprises highly skilled and experienced professionals dedicated to providing safe and reliable transport services.
  • Personalized Support: We tailor our services to meet the specific needs of each client, ensuring they receive the most effective and appropriate support.
  • Community Engagement: We actively promote social inclusion and community participation, helping clients build meaningful connections and participate in local activities.
  • Commitment to Quality: We adhere to the highest standards of quality and safety, ensuring that our clients receive reliable and professional transport services.
  • Innovative Solutions: We continuously seek new ways to improve our services, embracing innovation to enhance the user experience and meet the changing needs of our community.

Our Commitment to the Community

At Connect: Inner West Community Transport Group, we are deeply committed to the well-being of the communities we serve. We acknowledge the Traditional Custodians of the lands on which we operate and pay our respects to their Elders past, present, and emerging. We extend this respect to all Aboriginal and Torres Strait Islander peoples and are dedicated to fostering an inclusive and respectful environment for all.

Join Us on Your Journey

We invite you to experience the Connect: Inner West Community Transport Group difference. Whether you are seeking transport for yourself or a loved one, our team is here to help you every step of the way. Our personalized approach ensures that you receive the most effective support to achieve your goals and improve your quality of life. Together, we can create a community where everyone has the opportunity to thrive.

For more information about our services and how we can assist you in achieving your goals, please contact us today. We look forward to being a part of your journey and helping you reach your full potential.

At Connect: Inner West Community Transport Group, our dedication to personalized care, excellence, and community engagement ensures that every client receives the support they need to lead a healthy, fulfilling life. Join us on your journey towards better health and well-being, and discover the transformative power of tailored community transport services.

Additional Information

Holistic and Integrated Approach

At Connect: Inner West Community Transport Group, we understand that achieving optimal well-being involves addressing various aspects of a person’s life. Our holistic approach integrates physical, mental, and social support to ensure comprehensive care. By focusing on the whole person, we provide well-rounded support that enhances overall quality of life.

Evidence-Based Practices

Our community transport services are grounded in the latest research and evidence-based practices. We continuously update our methods to incorporate the most effective strategies for supporting our clients. This commitment to evidence-based practices ensures that our clients benefit from the highest standard of care.

Client Success Stories

We are proud of the positive impact our services have on our clients’ lives. Our success stories highlight the transformative power of personalized support. From individuals who have achieved greater independence to those who have built stronger community connections, our clients’ achievements inspire us to continue delivering exceptional care.

Community Engagement

Community engagement is a cornerstone of our philosophy at Connect: Inner West Community Transport Group. We believe that a strong support network is essential for achieving and maintaining a high quality of life. Our programs encourage social interaction and community involvement, helping clients build meaningful relationships and a sense of belonging.

Professional Development

Our commitment to excellence extends to our team’s professional development. We invest in continuous training and education for our staff to ensure they are equipped with the latest knowledge and skills. This dedication to professional growth allows us to provide our clients with the highest standard of care.

Future Goals

Looking ahead, Connect: Inner West Community Transport Group aims to expand our services and reach more individuals in need of specialized transport support. We are committed to developing innovative programs that address emerging challenges and continue to improve the lives of our clients. Our future goals include expanding our community partnerships and enhancing our service offerings to meet the evolving needs of our clients.


Connect: Inner West Community Transport Group


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We acknowledge the Traditional Owners of the land on which we live and work, we pay our respects to Elders past, present and emerging, and we celebrate the continuation of cultural, spiritual and educational practices of Aboriginal and Torres Strait Islander peoples.