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If you are an NDIS participant looking for cleaning services, it’s important to understand the NDIS approval process and the qualifications and training required for NDIS cleaners.

School Holiday Activities

When it comes to school holidays, engaging in activities is not only enjoyable but also beneficial for personal growth and development. The National Disability Insurance Scheme (NDIS) recognizes the importance of school holiday activities for participants and offers various programs to support their engagement during this time.

Social Activities

NDIS supported social activities are designed to help participants with disabilities connect with others, participate in their communities, and improve their overall well-being. The NDIS doesn’t fund everyday social outings with friends, but rather provides support for activities that address specific challenges due to your disability.

Support Coordination

If you are an NDIS participant, it’s important to have a clear understanding of support coordination and the role of support coordinators in the NDIS program. This section will provide an overview of NDIS support coordination and delve into the responsibilities of support coordinators.

Support Workers

As an NDIS support worker, you may encounter various challenges in your role. These challenges can impact your work and the quality of support you provide to individuals with disabilities. It’s important to be aware of these challenges and develop strategies to overcome them effectively.

Age Groups


22 – 59 Years


8 – 16 Years

Early Childhood

0 – 7 Years

Mature Age

60+ Years

Young People

17 – 21 Years

Disabilities Type

  • ABI
  • ADHD
  • Autism
  • Behavioural
  • Early Intervention
  • Hearing Loss
  • Intellectual
  • ODD
  • Stroke


  • Engish


  • CALD

Access Methods

  • Group
  • We Come to you
  • You come to us

Base Service Areas

  • Victoria

Suburbs We Service

No Selected Suburb


About Us

Welcome to CareMile, your trusted provider of disability support services in Melbourne. Our mission is to offer exceptional care and personalized support to individuals with disabilities, ensuring they lead fulfilling and independent lives. At CareMile, we are committed to integrity, accountability, respect, and equity, and these values are embedded in every service we offer.

Our Mission

CareMile’s mission is to provide top-notch services to individuals with disabilities, empowering them to achieve their goals and enhance their quality of life. We believe in a personalized approach to care, understanding that each person’s needs and goals are unique. By working closely with our clients, we develop tailored care plans that prioritize their preferences and requirements.

Our Values

Integrity: We treat our clients with respect and dignity, ensuring honesty and ethical practices in all our interactions.

Accountability: We are responsible for the quality and effectiveness of our services, always striving to meet the highest standards.

Respect: Respect is at the core of everything we do. We ensure that every interaction with our clients and stakeholders is conducted with the utmost respect.

Equity: We believe in providing equal opportunities for all, ensuring that everyone has the chance to thrive regardless of their circumstances.

Our Services

At CareMile, we offer a wide range of services designed to meet the diverse needs of our clients. Our services include:

  • Support Coordination: We assist our clients in navigating the disability support system, ensuring they receive the personalized care they need.
  • Personal and Home Care: Our experienced caregivers provide assistance with daily living tasks, helping clients maintain their independence.
  • Care for Children: We offer specialized care for children with disabilities, supporting their development and participation in education and social activities.
  • Community Access: We help clients engage in community activities, promoting social inclusion and participation.
  • Household Tasks Assistance: Our team assists with household chores, ensuring a safe and comfortable living environment.
  • Transport: We provide reliable transportation services, helping clients travel to appointments, social events, and other activities.
  • Respite Care: We offer short-term accommodation and respite care, giving families a break while ensuring their loved ones receive quality care.

Our Team

Our team at CareMile comprises highly trained and compassionate professionals dedicated to providing the best possible care. We believe in continuous learning and development, ensuring our staff are equipped with the latest knowledge and skills to meet the needs of our clients. Each member of our team is carefully screened and trained to deliver exceptional service, with a focus on empathy, professionalism, and reliability.

Why Choose CareMile?

Personalized Care Plans: We take the time to understand your unique needs and goals, developing a care plan that is tailored to you.

Experienced Caregivers: Our team is experienced, qualified, and passionate about providing the best care possible.

Commitment to Quality: We are committed to delivering high-quality services that meet the highest standards of care.

Client-Centered Approach: We prioritize your preferences and choices, ensuring you have control over the care you receive.

Comprehensive Services: From daily living assistance to community access, we offer a wide range of services to support your needs.

Our Approach

At CareMile, we believe in a holistic approach to disability support. We consider not just the physical needs of our clients but also their emotional, social, and mental well-being. Our services are designed to promote independence, enhance quality of life, and foster a sense of community and belonging.

We work closely with families, caregivers, and other healthcare professionals to ensure a coordinated and comprehensive approach to care. This collaborative effort ensures that our clients receive the support they need from all angles, making their journey smoother and more manageable.

Innovation and Improvement

CareMile is committed to continuous improvement and innovation. We regularly review and update our practices to ensure we are providing the most effective and up-to-date services. Our team stays abreast of the latest developments in disability support, incorporating new techniques and technologies to enhance our services.

We also value feedback from our clients and their families. By listening to their experiences and suggestions, we can continually refine our services to better meet their needs.


Our clients’ satisfaction is a testament to the quality of our services. Here are some of the positive feedback we have received:

  • “This service has made an extremely positive impact on myself and my family. I would personally like to thank all staff members for their care and support through all my needs and would highly recommend this service as they are honest and were always there to turn to anytime I needed.” – Nariman A
  • “Hind is very professional with a personal touch and resourceful too. She is very supportive and trustworthy. All her staff are good especially Yesra. They have been looking after my non-verbal son very well. Unlike other agencies, Hind goes out of the way to explore new places for these kids. She has always helped us with the support whenever we needed. Thanks, Hind and team. Highly recommend their services!!” – Chandeep Kaur
  • “Very reliable, trustworthy family business.” – George Sabbagh
  • “I highly recommend CareMile as a top-tier Support Coordination provider in Melbourne. Their commitment to assisting participants is truly remarkable. From the start, CareMile demonstrated empathy, professionalism, and a deep understanding of my unique needs. Their knowledgeable team simplified complex processes, ensuring I received tailored support. CareMile’s prompt responsiveness and extensive network of service providers exceeded my expectations. They empowered me to make informed decisions, promoting independence and personal growth. With CareMile, my journey has been truly transformative.” – Georgiana Preda
  • “CareMile is the best disability support service provider in Melbourne. They truly understand the challenges faced by individuals and offer exceptional assistance.” – John Frost

Community Engagement

CareMile is deeply rooted in the Melbourne community. We believe in giving back and supporting the communities we serve. Through various community initiatives and partnerships, we aim to create a more inclusive and supportive environment for individuals with disabilities.

We participate in local events, support community programs, and collaborate with other organizations to raise awareness about disability issues and promote inclusivity. Our goal is to foster a community where everyone feels valued and supported.

Future Vision

Looking ahead, CareMile is committed to expanding our services and reaching more individuals in need. We aim to be a leader in disability support, known for our innovation, compassion, and excellence in care. Our vision is to create a world where individuals with disabilities have the same opportunities as everyone else to live fulfilling and independent lives.

We will continue to invest in our team, enhance our services, and explore new ways to support our clients. Our commitment to our mission and values will guide us as we grow and evolve, always putting our clients’ needs at the forefront of everything we do.

CareMile is more than just a service provider; we are a community of support, compassion, and empowerment. Thank you for considering us as your partner in care. Together, we can make a difference.


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We acknowledge the Traditional Owners of the land on which we live and work, we pay our respects to Elders past, present and emerging, and we celebrate the continuation of cultural, spiritual and educational practices of Aboriginal and Torres Strait Islander peoples.