Beyond Barriers Care

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Provider Details

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Occupational Therapy

If you are an NDIS participant, you may have heard about occupational therapy and its potential benefits. Occupational therapy is a holistic healthcare discipline that focuses on assisting individuals in achieving greater independence and engagement in daily life, addressing the unique challenges posed by disabilities (LinkedIn).

Psychological Disability

According to The Conversation, there are approximately 63,010 NDIS participants with psychosocial disability, accounting for around 10% of all participants. Majority of these individuals are older, with 83% being over 35 years old, compared to 32% of other NDIS participants. It is important to note that participants with psychosocial disability experience lower employment rates, with only 11% employed compared to 23% of other participants aged 15 to 64. They also face lower levels of social and community engagement compared to other participants.

Respite Accommodations

When it comes to caring for individuals with disabilities, respite care plays a crucial role in providing support and relief to both the individuals and their caregivers. NDIS (National Disability Insurance Scheme) offers various respite care options to cater to the diverse needs of participants. Two common forms of respite care are in-home respite care and out-of-home respite care.

Support Workers

As an NDIS support worker, you may encounter various challenges in your role. These challenges can impact your work and the quality of support you provide to individuals with disabilities. It’s important to be aware of these challenges and develop strategies to overcome them effectively.

Age Groups


22 – 59 Years


8 – 16 Years

Early Childhood

0 – 7 Years

Mature Age

60+ Years

Young People

17 – 21 Years

Disabilities Type

  • ABI
  • ADHD
  • Autism
  • Behavioural
  • Early Intervention
  • Hearing Loss
  • Intellectual
  • ODD
  • Stroke


  • Engish



Access Methods

  • Group
  • We Come to you
  • You come to us

Base Service Areas

  • ACT
  • Adelaide
  • Canberra
  • Melbourne
  • Perth
  • SA
  • Victoria
  • WA

Suburbs We Service

No Selected Suburb


About Us

Our Mission

At Beyond Barriers Care (BB Care), our mission is to provide exceptional, compassionate, and personalised support services that empower individuals with disabilities to achieve their full potential. We are committed to delivering high-quality care that enhances independence, dignity, and well-being, enabling our clients to lead fulfilling lives. As a dedicated NDIS service provider, we strive to meet the unique needs of each participant with professionalism and integrity.

Our Vision

Our vision is to be a leading provider of disability support services in Melbourne and beyond, known for our commitment to excellence, innovation, and the positive impact we have on the lives of those we serve. We aim to create an inclusive and supportive environment where individuals with disabilities can thrive, make informed choices, and participate actively in their communities.

Our Values

  • Empowerment: We empower our clients to take control of their lives and make informed decisions about their care.
  • Respect: We treat every individual with dignity and respect, valuing their unique perspectives and experiences.
  • Integrity: We conduct our services with honesty, transparency, and ethical practices.
  • Compassion: We provide care with empathy and understanding, always prioritising the well-being of our clients.
  • Excellence: We strive for the highest standards in all our services.

Our Services

BB Care offers a comprehensive range of NDIS support services designed to meet the diverse needs of individuals with disabilities. Our services are tailored to ensure personalised and effective care for each client.

Specialist Support Coordination

Our Specialist Support Coordinators assist NDIS participants in complex situations to navigate and maximise their NDIS plans. We provide expert guidance and support to help clients access the services they need.

  • Complex Case Management: Handling intricate and multifaceted cases with expertise.
  • Service Navigation: Helping clients understand and utilise their NDIS plans effectively.
  • Support Access: Ensuring clients connect with the necessary services and resources.

Support Coordination

Our Support Coordination services help participants navigate the NDIS system, develop their plans, and connect with appropriate services. We work closely with clients to ensure they receive the support they need to achieve their goals.

  • Plan Development: Assisting with the creation and implementation of personalised NDIS plans.
  • Service Coordination: Connecting participants with suitable services and supports.
  • Ongoing Support: Providing continuous guidance to ensure optimal care.

Personal Care and Hygiene

We offer personal care services to help individuals manage their daily personal hygiene tasks with dignity and independence. Our qualified carers provide compassionate and respectful support.

  • Daily Hygiene Assistance: Helping with bathing, dressing, grooming, and toileting.
  • Personalised Care Plans: Tailored support based on individual needs and preferences.
  • Promoting Independence: Encouraging self-care and autonomy.

Skill Development

Our Skill Development programs are designed to help individuals reach their full potential and achieve greater independence. We focus on enhancing life skills, communication, and social interactions.

  • Life Skills Training: Developing essential skills for daily living.
  • Communication Enhancement: Improving interpersonal communication and social skills.
  • Goal-Oriented Programs: Tailored to meet individual goals and aspirations.

Community Access

We support individuals in accessing and participating in their communities, fostering a sense of belonging and inclusion. Our services are designed to help clients engage in social, recreational, and educational activities.

  • Social Integration: Facilitating participation in community events and activities.
  • Recreational Programs: Providing access to sports, arts, and leisure activities.
  • Educational Workshops: Offering workshops and training on various topics of interest.

High Care Support

For individuals with complex care needs, we provide round-the-clock high care support. Our experienced caregivers ensure that clients receive the specialised care they require.

  • Complex Care Management: Providing comprehensive support for high needs clients.
  • 24/7 Assistance: Offering continuous care to ensure safety and well-being.
  • Specialised Care Plans: Tailored to meet the unique needs of each client.

Respite Care

Our Respite Care services offer temporary relief for primary caregivers, ensuring their loved ones receive high-quality support while they take a break. We provide short-term accommodation and personalised care.

  • Temporary Relief: Allowing caregivers to rest and recharge.
  • Quality Care: Ensuring clients receive excellent support during respite stays.
  • Flexible Options: Offering various respite care arrangements to suit different needs.


Our Supported Independent Living (SIL) and Specialist Disability Accommodation (SDA) services provide individuals with disabilities the opportunity to live independently in a safe and supportive environment.

  • Independent Living: Promoting autonomy and independence in daily life.
  • Accessible Housing: Providing suitable accommodation tailored to individual needs.
  • Community Engagement: Encouraging active participation in the community.

Domestic Assistance

We offer reliable domestic assistance services to help individuals manage household tasks, ensuring a clean and comfortable living environment.

  • Household Cleaning: Providing support with cleaning and maintenance tasks.
  • Meal Preparation: Assisting with cooking and meal planning.
  • General Household Management: Helping with various domestic responsibilities.


Our Transportation services provide reliable and accessible options for individuals with disabilities, helping them travel safely and independently.

  • Accessible Transport: Ensuring vehicles are equipped to meet the needs of individuals with disabilities.
  • Travel Assistance: Offering support for daily commutes and special occasions.
  • Independence in Travel: Promoting confidence and autonomy in transportation.

Our Approach

At BB Care, we believe in a holistic approach to care that integrates various services to meet the comprehensive needs of our clients. Our approach is centred on:

  • Person-Centred Care Plans: We develop customised care plans based on the unique needs, preferences, and goals of each client.
  • Evidence-Based Practices: We use the latest research and best practices to ensure the most effective and up-to-date interventions.
  • Collaborative Support: We work closely with families, caregivers, and other professionals to provide coordinated and seamless care.
  • Continuous Improvement: We regularly review and improve our services based on feedback and best practices to ensure the highest quality of care.

Our Team

The team at BB Care comprises dedicated professionals who are committed to making a difference in the lives of individuals with disabilities. Our team includes:

  • Support Workers: Trained in providing daily personal care and assistance with household tasks.
  • Support Coordinators: Experts in navigating the NDIS system and coordinating services.
  • Activity Coordinators: Skilled in organising social and community activities.
  • Life Skills Trainers: Specialists in enhancing daily living skills and promoting independence.

Innovation and Excellence

At BB Care, we are committed to staying at the forefront of innovation in disability support services. We continually seek out the latest research and best practices to ensure our clients receive the most effective and up-to-date care possible. Our use of technology enhances our service delivery, making it easier than ever to access the support you need.

Our Commitment to the Community

We are privileged to serve the Melbourne community and beyond, dedicated to making a positive impact on the lives of our clients. Our commitment to excellence and client satisfaction drives us to continually improve and expand our services. We believe in the power of education and community engagement to foster lasting change, and we actively participate in community outreach programs and events.

Why Choose BB Care

Choosing BB Care means choosing a provider dedicated to your well-being and success. Here’s what sets us apart:

  • Experienced Team: Our team of skilled professionals is passionate about providing high-quality care and support.
  • Comprehensive Services: We offer a wide range of services to meet all aspects of disability support.
  • Flexible and Accessible: Our services are designed to be flexible and accessible, ensuring that we can meet the changing needs of our clients.
  • Innovative Solutions: We embrace innovative approaches and technologies to enhance our service delivery and improve client outcomes.
  • Client Satisfaction: Our commitment to excellence and client satisfaction drives us to continually improve and exceed expectations.

Our Impact

With a long history of serving the community, BB Care has made a significant positive impact on the lives of individuals and families across Melbourne. We take pride in the success stories of our clients, who have achieved greater independence, improved well-being, and enhanced quality of life through our support. Our commitment to excellence and our passion for helping others drive us to continually improve and expand our services.

Join Our Community

We invite you to become part of the BB Care community. Whether you are seeking support for yourself or a loved one, or looking to join our team of dedicated professionals, we welcome you with open arms. Together, we can create a brighter future for individuals with disabilities, empowering them to live their best lives.

At BB Care, we are more than just a service provider; we are a community dedicated to empowering lives and making a lasting impact. Join us on this journey and experience the difference of personalised, compassionate care. Let us support you in achieving your goals and aspirations, and together, we can build a better future.



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We acknowledge the Traditional Owners of the land on which we live and work, we pay our respects to Elders past, present and emerging, and we celebrate the continuation of cultural, spiritual and educational practices of Aboriginal and Torres Strait Islander peoples.