What is Home Care Package?

What is Home Care Package?

  • Prakash Bartaula
  • 2 July, 2024
6 Min Read

Government-funded program designed to support older Australians with complex care needs, allowing them to live independently at home. These packages provide a range of flexible services, including personal care, nursing, allied health support, and help with household tasks, personalize to individual needs. Eligibility is based on care needs assessed by the Aged Care Assessment Team (ACAT), and while financial status does not affect eligibility, it may influence the contribution to care costs.

Home Care Packages: A Comprehensive Guide to Aged Care Support in Australia

Home Care Packages are a vital component of Australia’s aged care system, designed to help older Australians with complex care needs live independently in their own homes. This program provides a coordinated and flexible approach to delivering care services, tailored to meet individual needs and preferences.

What are Home Care Packages?

Home Care Packages are government-funded programs that provide support to older Australians who need assistance to remain living at home. They offer a range of services, including personal care, nursing, allied health support, and help with household tasks. The packages are designed to be flexible, allowing recipients to choose the services that best meet their needs.

what is home care package

Eligibility for Home Care Packages

Who is eligible for a Home Care Package in Australia? To be eligible, you must be:

  • An older person who needs coordinated services to help them stay at home
  • A younger person with a disability, dementia, or other care needs not met through other specialist services

Eligibility is primarily based on your care needs, as determined through an assessment. Your financial situation does not affect your eligibility, but it may influence your contribution to the cost of care.

The Application Process

To access a Home Care Package, you need to follow these steps:

  1. Register with My Aged Care
  2. Undergo an assessment by the Aged Care Assessment Team (ACAT)
  3. Receive approval for a specific package level
  4. Be assigned a package when one becomes available
  5. Choose a service provider and begin receiving services

Package Levels and Funding

There are four levels of Home Care Packages, each with a different funding amount:

  • Level 1: Basic care needs – $10,271.10 per year
  • Level 2: Low care needs – $18,063.85 per year
  • Level 3: Intermediate care needs – $39,310.50 per year
  • Level 4: High care needs – $59,593.55 per year

These figures represent the government subsidy. The actual amount available for services may be higher if you contribute to the cost of your care.

Are Home Care Packages Means Tested?

While eligibility for a Home Care Package is not means-tested, the fees you pay may be. An income assessment determines if you need to pay an income-tested care fee, which reduces the government subsidy.

Managing Your Home Care Package

Once you’re assigned a package, you’ll work with your chosen provider to develop a care plan. This plan outlines the services you’ll receive and how your package funds will be spent. You have the right to change providers if you’re not satisfied with the services you’re receiving.

Home Care Packages and the NDIS

Can you have a Home Care Package and NDIS? Generally, you cannot receive both simultaneously. The National Disability Insurance Scheme (NDIS) is designed for people under 65 with a permanent disability, while Home Care Packages are primarily for older Australians. However, if you’re receiving an NDIS package when you turn 65, you can choose to continue with it or switch to aged care services.

Services Included in Home Care Packages

Home Care Packages can include a wide range of services, such as:

  • Personal care (e.g., bathing, dressing)
  • Nursing care
  • Allied health support (e.g., physiotherapy, podiatry)
  • Meal preparation and diet management
  • Transport for shopping or appointments
  • Home maintenance and modifications
  • Social support and community access

Provider Responsibilities

Home care providers have several key responsibilities:

  • Delivering high-quality care that meets the Aged Care Quality Standards
  • Providing transparent information about services and costs
  • Ensuring consumer-directed care principles are followed
  • Managing package funds responsibly
  • Reporting to the government on service delivery and financial management

When Did Home Care Packages Start?

The current Home Care Packages Program was introduced in August 2013, replacing the former Community Aged Care Packages and Extended Aged Care at Home programs. It has undergone several reforms since then to improve accessibility and consumer choice.

Choosing a Home Care Provider

Who is the best home care provider in Australia? There’s no single “best” provider, as the quality of care can vary depending on location and individual needs. When choosing a provider, consider factors such as:

  • Range of services offered
  • Quality of care and staff qualifications
  • Fees and charges
  • Flexibility in service delivery
  • Consumer reviews and ratings

You can use the My Aged Care website to compare providers in your area.

Financial Aspects of Home Care Packages

The cost of a Home Care Package is shared between the government and the care recipient. You may be asked to pay:

  • A basic daily fee (up to 17.5% of the single basic age pension)
  • An income-tested care fee (if your income is above a certain threshold)
  • Additional fees for services not covered by your package (with your agreement)

If you’re experiencing financial hardship, you can apply for financial assistance to help cover these costs.

Consumer-Directed Care

Home Care Packages operate under a consumer-directed care model, which means you have choice and control over the types of care and services you access and how they are delivered. This approach ensures that care is tailored to your individual needs and preferences.

Quality and Safety in Home Care

The Aged Care Quality and Safety Commission oversees the quality of care provided through Home Care Packages. Providers must comply with the Aged Care Quality Standards, which cover areas such as consumer dignity, service planning, and organisational governance.


Home Care Packages play a crucial role in supporting older Australians to live independently in their own homes. By understanding how the program works, you can make informed decisions about your care or the care of a loved one. Remember, My Aged Care is your first point of contact for accessing these services and can provide further information and support throughout the process.


Prakash Bartaula

Joined : 5 April, 2024

I’m deeply passionate about the National Disability Insurance Scheme (NDIS) and dedicated to exploring its intricacies. Through research, communication, and writing, I aim to shed light on NDIS provisions and empower individuals with disabilities. Join me as we navigate the transformative potential of the NDIS together.

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