What is a Support Coordinator?
What is a Support Coordinator?
A support coordinator is a professional who plays a crucial role in the National Disability Insurance Scheme (NDIS) in Australia. They act as a vital link between NDIS participants and service providers, helping individuals with disabilities navigate the complex system of supports and services available to them. Support coordinators are essentially the ‘conductors’ of the NDIS orchestra, ensuring that all the different elements of a participant’s support plan work together harmoniously.
Support coordinators work closely with participants to understand their unique needs, goals, and aspirations. They then use this information to help develop and implement a comprehensive plan that maximises the benefits of the participant’s NDIS funding. This process involves a deep understanding of both the individual’s circumstances and the broader landscape of disability services.

For example, a support coordinator might work with a participant who has a physical disability and wishes to live independently. The coordinator would assess the participant’s current situation, identify necessary supports (such as home modifications, personal care assistance, and occupational therapy), and then connect the participant with appropriate service providers. Throughout this process, the coordinator would ensure that the supports align with the participant’s goals and NDIS plan.
Key Responsibilities of a Support Coordinator
The primary responsibilities of a support coordinator are multifaceted and include:
- Plan implementation: Assisting participants in understanding and implementing their NDIS plans. This involves breaking down the plan into actionable steps and helping participants prioritise their goals.
- Service coordination: Connecting participants with appropriate service providers and coordinating services. This may involve researching local providers, arranging assessments, and ensuring that different services work together effectively.
- Capacity building: Helping participants develop skills to manage their own supports and services. This could include teaching budgeting skills, showing how to communicate effectively with providers, or explaining how to use online NDIS portals.
- Advocacy: Representing the interests of participants when dealing with service providers and the NDIS. This might involve attending meetings, writing letters of support, or helping to resolve conflicts.
- Problem-solving: Addressing issues that arise in the implementation of a participant’s plan. This could range from finding alternative providers if a service is unavailable, to helping navigate unexpected life changes that affect the participant’s support needs.
- Monitoring and reporting: Tracking the progress of plan implementation and reporting back to the NDIS. This involves regular check-ins with participants, gathering feedback on services, and preparing detailed reports for NDIS plan reviews.
- Crisis management: Providing support during emergencies or unexpected situations. This might involve coordinating urgent medical care, arranging temporary accommodation, or mobilising additional supports during times of stress.
- Community engagement: Helping participants connect with their local community and access mainstream services. This could include identifying volunteer opportunities, finding social groups, or assisting with employment searches.
The Importance of Support Coordination in NDIS
Support coordination is a vital component of the NDIS, ensuring that participants can make the most of their funding and achieve their goals. By providing expert guidance and support, coordinators help to:
- Improve outcomes for participants: By ensuring that supports are well-coordinated and aligned with the participant’s goals, support coordinators can significantly enhance the effectiveness of NDIS plans.
- Ensure efficient use of NDIS funding: Coordinators help participants understand their budgets and make informed choices about how to allocate their funds, maximising the impact of their NDIS plans.
- Reduce stress and complexity for participants and their families: Navigating the disability support system can be overwhelming. Support coordinators simplify this process, taking on much of the administrative burden.
- Promote participant choice and control: By providing information about available options and supporting decision-making, coordinators empower participants to take an active role in shaping their supports.
- Facilitate better coordination between different support services: Coordinators act as a central point of contact, ensuring that all providers are working towards the same goals and that there are no gaps or overlaps in services.
- Address barriers to accessing supports: Coordinators can help overcome obstacles such as transport issues, language barriers, or limited local services by finding creative solutions and alternatives.
- Provide continuity of support: As participants’ needs change over time, support coordinators can help adjust plans and services accordingly, ensuring ongoing appropriate support.
How to Become a Support Coordinator

Educational Requirements
To become a support coordinator, you typically need a relevant tertiary qualification. This could include:
- Bachelor’s degree in social work, psychology, occupational therapy, or a related field. These degrees provide a strong foundation in understanding human behaviour, social systems, and support strategies.
- Diploma in community services or disability. These courses offer practical skills and knowledge specific to working in the disability sector.
- Certificate IV in Disability. This qualification provides a good starting point for those new to the field, covering essential knowledge about disability support.
Some organisations may also require postgraduate qualifications for more specialised roles. For example, a Master’s degree in Disability Studies or Graduate Diploma in Rehabilitation Counselling could be beneficial for those aiming for senior or specialist support coordination positions.
It’s worth noting that while these qualifications are commonly required, the NDIS does not mandate specific educational requirements for support coordinators. However, having relevant qualifications can significantly enhance job prospects and effectiveness in the role.
Necessary Skills and Qualities
Successful support coordinators possess a range of skills and qualities, including:
- Excellent communication skills: The ability to communicate clearly and effectively with a diverse range of people is crucial. This includes active listening, explaining complex information simply, and adapting communication styles to suit different individuals.
- Empathy and patience: Working with people with disabilities requires a high degree of empathy and the patience to understand and respond to diverse needs and challenges.
- Strong organisational abilities: Coordinating multiple services and managing various aspects of participants’ plans requires excellent organisational skills and attention to detail.
- Problem-solving skills: The ability to think creatively and find solutions to complex problems is essential, as each participant’s situation is unique and may require innovative approaches.
- Knowledge of the disability sector and NDIS: A thorough understanding of disability types, support services, and NDIS processes is crucial for effective coordination.
- Cultural sensitivity: Australia is a diverse country, and support coordinators must be able to work respectfully and effectively with people from various cultural backgrounds.
- Ability to work independently and as part of a team: While much of the work is done independently, support coordinators also need to collaborate effectively with colleagues, service providers, and other professionals.
- Resilience and emotional intelligence: The role can be emotionally demanding, so the ability to manage stress and maintain professional boundaries is important.
- Advocacy skills: Being able to effectively advocate for participants’ rights and needs is a key part of the role.
- Tech-savviness: Familiarity with digital tools and systems used in NDIS administration and service coordination is increasingly important.
Steps to Becoming an NDIS Support Coordinator
- Obtain the necessary qualifications: Complete a relevant degree, diploma, or certificate as discussed in the educational requirements section.
- Gain experience in the disability sector: This could involve volunteering, internships, or entry-level positions in disability support organisations. Practical experience is invaluable in understanding the realities of working in this field.
- Familiarise yourself with the NDIS and its processes: Stay up-to-date with NDIS policies, guidelines, and best practices. This might involve attending NDIS information sessions or completing online modules about the scheme.
- Consider additional training in support coordination: Look for specific courses or workshops on NDIS support coordination. Many registered training organisations offer these.
- Develop a strong professional network: Attend industry events, join professional associations, and connect with experienced support coordinators to learn from their experiences.
- Gain relevant certifications: Consider obtaining additional certifications in areas such as mental health first aid, positive behaviour support, or cultural competency.
- Apply for support coordinator positions or register as an independent coordinator: Look for job openings with NDIS-registered providers or explore the process of becoming an independent support coordinator.
- Continuous professional development: Once in the role, commit to ongoing learning and development to stay current with best practices and NDIS changes.
Support Coordinator Jobs: A Career Overview
Job Market Trends

The demand for support coordinators has been steadily increasing since the introduction of the NDIS. As more people access the scheme, the need for qualified professionals to assist them continues to grow. Several factors are influencing this trend:
- Expansion of the NDIS: As the scheme reaches full implementation across Australia, more participants are requiring support coordination services.
- Increasing complexity of support needs: With a growing recognition of the diverse and complex needs of people with disabilities, there’s a rising demand for skilled coordinators who can navigate these complexities.
- Emphasis on choice and control: The NDIS’s focus on participant choice and control has led to a need for coordinators who can effectively support decision-making and self-management.
- Ageing population: As Australia’s population ages, there’s an increasing number of older adults accessing the NDIS, creating demand for coordinators with expertise in age-related disabilities.
- Recognition of the value of coordination: There’s growing evidence of the positive impact of effective support coordination on participant outcomes, leading to increased funding for these services.
Types of Support Coordinator Positions
There are several types of support coordinator roles, each catering to different participant needs and levels of complexity:
- General Support Coordinator: Assists participants with straightforward support needs. They help implement NDIS plans, connect participants with service providers, and provide general advice and guidance.
- Specialist Support Coordinator: Works with participants who have more complex needs. These coordinators typically have advanced qualifications and experience in managing high-intensity supports, multiple service systems, or participants with challenging behaviours.
- Psychosocial Disability Support Coordinator: Specialises in supporting participants with mental health conditions. They have expertise in mental health recovery principles and can navigate both the disability and mental health service systems.
- Early Childhood Support Coordinator: Focuses on supporting young children (typically 0-6 years) and their families. They have specialised knowledge of early intervention approaches and childhood development.
- Aboriginal and Torres Strait Islander Support Coordinator: Specialises in providing culturally appropriate support coordination for Indigenous participants, with an understanding of cultural practices and community dynamics.
- Culturally and Linguistically Diverse (CALD) Support Coordinator: Focuses on supporting participants from diverse cultural backgrounds, often with language skills to match community needs.
- Transition Support Coordinator: Specialises in supporting participants through significant life transitions, such as moving from school to work, or from hospital to community living.
Geographical Demand: Jobs in Adelaide, Melbourne, Perth, and Sydney
Support coordinator jobs are available across Australia, with particularly high demand in major cities:
- Adelaide: Growing demand due to the expansion of NDIS services in South Australia. There’s a particular need for coordinators with expertise in rural and remote support coordination, given the state’s geographical spread.
- Melbourne: Large number of opportunities in various disability support organisations. The city’s diverse population creates a need for coordinators with cultural competency and language skills. There’s also a strong focus on innovative support models and assistive technology.
- Perth: Increasing need for support coordinators as NDIS rollout continues in Western Australia. The mining industry’s presence creates unique opportunities for coordinators who can support participants in fly-in-fly-out work arrangements or remote communities.
- Sydney: Substantial job market with diverse roles in both public and private sectors. The city’s high cost of living creates a need for coordinators who can help participants navigate housing and financial challenges. There’s also a growing demand for coordinators specialising in support for people with complex and multiple disabilities.
In all these cities, there are opportunities in various settings, including:
- Non-profit disability organisations
- For-profit NDIS providers
- Government agencies
- Hospitals and health services
- Independent practice
The demand is not limited to these cities, however. Regional and rural areas across Australia also have a significant need for support coordinators, often with opportunities for those willing to work in more remote locations.
Read: how much does it cost to become an ndis provider
NDIS Support Coordinator: Roles and Responsibilities
Core Duties of an NDIS Support Coordinator
The core duties of an NDIS support coordinator are comprehensive and varied, including:
- Plan interpretation: Helping participants understand their NDIS plans and funding. This involves breaking down complex documents into understandable language and explaining how different funding categories can be used.
- Support identification: Assisting in identifying appropriate supports and services. This requires a thorough understanding of the local service landscape and the ability to match services to individual needs and goals.
- Provider liaison: Communicating with service providers on behalf of participants. This might involve negotiating service agreements, coordinating appointments, or addressing quality concerns.
- Budget management: Ensuring efficient use of NDIS funding. This includes tracking expenses, forecasting future needs, and advising on budget allocation across different support categories.
- Goal setting: Helping participants set and work towards achievable goals. This involves breaking down long-term aspirations into concrete, measurable objectives and identifying the supports needed to reach these goals.
- Crisis management: Providing support during emergencies or unexpected situations. This could involve coordinating urgent care, liaising with emergency services, or quickly mobilising additional supports.
- Capacity building: Empowering participants to increase their independence in managing their supports. This might include teaching skills like self-advocacy, service negotiation, or using NDIS online systems.
- Reporting and documentation: Maintaining accurate records of all coordination activities and preparing reports for NDIS plan reviews. This includes documenting progress towards goals, changes in circumstances, and the effectiveness of current supports.
- Advocacy: Representing the interests of participants in various forums. This could involve attending meetings with service providers, writing support letters, or assisting with complaints processes.
- Community engagement: Helping participants connect with their local community and access mainstream services. This might include identifying social groups, volunteer opportunities, or employment pathways.
- Coordination of assessments: Arranging and coordinating various assessments required for NDIS planning or support provision, such as occupational therapy or psychological assessments.
- Plan review preparation: Assisting participants in preparing for their NDIS plan reviews, including gathering evidence of progress and identifying future support needs.
Difference Between General and Specialist Support Coordinators
While general support coordinators work with participants who have relatively straightforward needs, specialist support coordinators handle more complex cases. The key differences include:
General Support Coordinators:
- Work with participants who have lower support needs or less complex situations
- Help implement straightforward NDIS plans
- Connect participants with mainstream and disability-specific services
- Provide general advice on using NDIS funding effectively
- May have a broader caseload with diverse participant needs
Specialist Support Coordinators:
- Work with participants who have higher support needs or complex situations
- Handle cases involving multiple systems (e.g., health, justice, housing)
- Manage high-intensity or crisis situations
- Provide expert advice on complex funding arrangements
- Often have a smaller, more focused caseload
- May specialise in particular types of disabilities or support needs
Specialist coordinators typically have:
- Advanced qualifications, often at the postgraduate level
- Extensive experience in the disability sector, usually 5+ years
- Expertise in managing complex support needs and high-risk situations
- In-depth knowledge of specialised services and interventions
- Advanced skills in conflict resolution and multi-agency coordination
For example, a specialist support coordinator might work with a participant who has a severe acquired brain injury, complex medical needs, and is involved with the criminal justice system. This would require coordinating between medical specialists, disability support workers, legal representatives, and housing services, while managing high-risk behaviours and complex funding arrangements.
Interaction with NDIS Participants and Service Providers
Support coordinators act as a bridge between participants and service providers, facilitating effective communication and collaboration. Their interactions involve:
- Building trusting relationships: Developing rapport with participants and their families to understand their unique situations, preferences, and goals.
- Facilitating clear communication: Ensuring that participants understand service offerings and that providers understand participant needs. This might involve simplifying complex information or using alternative communication methods for participants with communication difficulties.
- Ensuring services align with goals: Regularly reviewing how well services are meeting the participant’s needs and goals, and making adjustments as necessary.
- Mediating issues or conflicts: Acting as an intermediary when problems arise between participants and providers, helping to find mutually acceptable solutions.
- Providing feedback to improve service quality: Gathering participant feedback and communicating with providers to enhance service delivery.
- Coordinating between multiple providers: Ensuring that all services work together cohesively, avoiding duplication and filling any gaps in support.
- Empowering participant decision-making: Providing information and support to help participants make informed choices about their services and supports.
- Managing expectations: Helping both participants and providers understand the scope and limitations of NDIS funding and support coordination services.
- Facilitating case conferences: Organising and chairing meetings between participants, families, and multiple service providers to ensure coordinated support.
- Providing cultural guidance: Advising service providers on culturally appropriate practices when working with participants from diverse backgrounds.
- Monitoring service quality: Regularly checking in with participants to ensure services are meeting their needs and addressing any concerns promptly.
- Facilitating transitions: Supporting smooth transitions when participants need to change providers or move between different service systems (e.g., from paediatric to adult services).
- Advocating for service improvements: Using their knowledge of participant needs to advocate for service enhancements or the development of new services where gaps exist.
Support Coordinator Salary and Pay Rates
Average Salary for Support Coordinators in Australia
The salary for support coordinators can vary based on experience, qualifications, and location. As of 2024, the average annual salary for support coordinators in Australia ranges from AUD 70,000 to AUD 90,000. However, it’s important to note that this can vary significantly:
- Entry-level positions: Typically start around AUD 60,000 to AUD 70,000 per year.
- Mid-career coordinators: With 3-5 years of experience can earn AUD 75,000 to AUD 85,000.
- Senior or specialist coordinators: Can earn upwards of AUD 90,000, with some experienced professionals in leadership roles earning over AUD 100,000.
It’s worth noting that many support coordinators work part-time or on a casual basis, which can affect their overall annual earnings.
Factors Affecting Pay Rates
Several factors can influence a support coordinator’s pay:
- Level of experience: More experienced coordinators generally command higher salaries due to their expertise and established networks.
- Qualifications: Those with advanced degrees or specialised certifications often earn more. For example, a coordinator with a Master’s in Social Work may earn more than one with a Bachelor’s degree.
- Specialisation: Coordinators who specialise in complex needs or niche areas (e.g., early childhood, psychosocial disability) may earn higher rates due to their specific expertise.
- Location: Urban areas, especially major cities like Sydney and Melbourne, tend to offer higher salaries compared to rural or regional areas. However, this is often offset by higher living costs.
- Employment type: Full-time employees may have more stable incomes and benefits, while contractors or casual workers might have higher hourly rates but less job security.
- Organisation size and type: Large organisations or government agencies might offer higher salaries and better benefits compared to smaller non-profits, though this isn’t always the case.
- Caseload complexity: Coordinators managing more complex cases or higher caseloads may receive higher compensation.
- Performance and outcomes: Some organisations offer performance-based bonuses or salary increases based on participant outcomes or key performance indicators.
Hourly Rates for Independent Support Coordinators
Independent support coordinators often charge hourly rates. These can range from AUD 80 to AUD 200 per hour, depending on the complexity of the work and the coordinator’s experience and qualifications. Here’s a more detailed breakdown:
- Standard support coordination: Typically ranges from AUD 80 to AUD 120 per hour.
- Specialist support coordination: Can range from AUD 120 to AUD 200 per hour.
- After-hours or emergency support: May attract higher rates, sometimes up to AUD 250 per hour.
It’s important to note that these rates need to cover all business expenses for independent coordinators, including insurance, superannuation, administrative costs, and professional development.
Factors influencing independent coordinators’ rates include:
- Level of expertise and specialisation
- Geographical location and local market rates
- Complexity of participant needs
- Travel requirements
- Additional services offered (e.g., report writing, attendance at meetings)
Independent coordinators need to balance setting competitive rates with ensuring their business is financially viable. They also need to consider the NDIS price guide, which sets maximum hourly rates that can be charged under NDIS funding.
Qualifications and Training for Support Coordinators
Essential Qualifications for NDIS Support Coordinators
While specific requirements can vary between organisations, common qualifications for NDIS support coordinators include:
- Bachelor’s degree in social work, psychology, occupational therapy, or a related field. These degrees provide a strong foundation in understanding human behaviour, social systems, and support strategies. For example:
- Bachelor of Social Work
- Bachelor of Psychology
- Bachelor of Occupational Therapy
- Bachelor of Disability Studies
- Diploma in community services or disability. These courses offer practical skills and knowledge specific to working in the disability sector. Examples include:
- Diploma of Community Services
- Diploma of Disability
- Certificate IV in Disability. This qualification provides a good starting point for those new to the field, covering essential knowledge about disability support.
- Relevant industry experience: Many employers value practical experience in the disability sector, which can sometimes be considered alongside formal qualifications.
Additional qualifications that can be beneficial include:
- Graduate Certificate in Disability Studies
- Master of Social Work
- Master of Disability Studies
- Graduate Diploma in Psychology
Support Coordinator Courses and Training Programs
Several institutions offer courses specifically designed for support coordinators:
- NDIS Support Coordination Certificate: These are specialised short courses that focus specifically on the skills needed for NDIS support coordination. They typically cover topics like NDIS processes, plan management, and coordination strategies.
- Diploma of Community Services (Case Management): This course provides a broader understanding of case management principles, which are directly applicable to support coordination.
- Graduate Certificate in Disability and Inclusion: This postgraduate qualification offers advanced knowledge in disability studies and inclusive practices.
- Short courses and workshops: Many organisations offer short, focused training sessions on specific aspects of support coordination, such as:
- Understanding NDIS price guides and budgeting
- Effective goal setting and planning
- Working with participants with complex needs
- Cultural competency in disability support
- Online learning modules: Various platforms offer online courses in NDIS support coordination, allowing for flexible, self-paced learning.
- Registered Training Organisation (RTO) programs: Many RTOs offer tailored programs for support coordinators, combining theoretical knowledge with practical skills development.
Continuous Professional Development in Support Coordination
Ongoing professional development is crucial in this field, as the NDIS and disability sector are constantly evolving. Support coordinators can enhance their skills through:
- Workshops and seminars: Attending industry events on topics like new NDIS policies, innovative support practices, or specific disability types.
- Online courses: Engaging in e-learning modules on various aspects of support coordination, disability support, or relevant legislation.
- Industry conferences: Participating in national or international conferences on disability support, NDIS practices, or related fields.
- Peer learning groups: Joining or forming groups with other support coordinators to share experiences, discuss challenges, and exchange best practices.
- Mentoring programmes: Engaging in formal mentoring relationships, either as a mentee to learn from more experienced coordinators, or as a mentor to support newer professionals.
- Subscriptions to professional journals: Staying updated with the latest research and trends in disability support and coordination.
- Webinars and podcasts: Accessing online presentations or audio content from industry experts on relevant topics.
- Cross-sector training: Undertaking training in related fields such as mental health, aged care, or child development to broaden expertise.
- Reflective practice sessions: Engaging in structured reflection on work practices, either individually or in groups, to identify areas for improvement and learning.
- Certification programs: Pursuing additional certifications in specialised areas such as positive behaviour support, autism spectrum disorders, or assistive technology.
Continuous professional development not only enhances the skills and knowledge of support coordinators but also ensures they can provide the best possible support to NDIS participants in an ever-changing landscape. It’s often a requirement for maintaining professional registrations and can lead to career advancement opportunities.
Independent vs. Registered Support Coordinators
Understanding the Difference
The distinction between independent and registered support coordinators is significant in the NDIS landscape:
Registered support coordinators work for NDIS-registered providers. These are organisations that have undergone a formal registration process with the NDIS Quality and Safeguards Commission. Registered providers must meet specific quality and safety standards and are subject to regular audits.
Key aspects of registered support coordinators:
- Employed by an NDIS-registered organisation
- Work within the organisation’s policies and procedures
- May have access to a wider range of resources and professional support
- Can work with all NDIS participants, including those whose plans are NDIA-managed
Independent support coordinators operate their own businesses or work as freelancers. They may choose to register with the NDIS, but many operate as unregistered providers.
Key aspects of independent support coordinators:
- Self-employed or operating their own business
- Have more flexibility in how they work and which participants they support
- Responsible for their own business operations, including insurance and compliance
- Can only work with self-managed or plan-managed NDIS participants unless they choose to become registered
Pros and Cons of Being an Independent Support Coordinator
Pros:
- Greater flexibility in work arrangements: Independent coordinators can set their own hours and choose which participants they work with.
- Potential for higher earnings: By setting their own rates and managing their own time, independent coordinators may be able to earn more than those in employed positions.
- Ability to choose clients and specialise: They can focus on areas of particular interest or expertise, potentially leading to more satisfying work.
- Direct relationship with participants: Independent coordinators often have more control over their caseload and can develop long-term relationships with participants.
- Entrepreneurial opportunities: Running their own business allows for growth and expansion opportunities.
Cons:
- Less job security: Income can be less stable, especially when starting out or during quiet periods.
- Responsibility for own business operations: This includes managing finances, marketing, and administrative tasks, which can be time-consuming.
- Need to market services and find clients: Building a client base requires ongoing networking and marketing efforts.
- Lack of organisational support: Independent coordinators don’t have the backing of a larger organisation for things like professional development or dealing with complex situations.
- Higher personal liability: They may need more comprehensive insurance coverage and are more exposed to professional risks.
- Potential for isolation: Working independently can be lonely compared to being part of a team in an organisation.
- Compliance responsibilities: Keeping up with NDIS regulations and maintaining necessary certifications is solely the coordinator’s responsibility.
How to Become an Independent Support Coordinator
Steps to become an independent support coordinator:
- Gain experience as a registered support coordinator: It’s beneficial to work within an established organisation first to understand the role thoroughly.
- Develop a strong understanding of NDIS processes: This includes familiarity with NDIS price guides, plan management, and reporting requirements.
- Create a business plan: Outline your services, target market, financial projections, and operational strategies.
- Register as a sole trader or set up a company: Choose the appropriate business structure and register with the Australian Business Register.
- Obtain necessary insurances: This typically includes professional indemnity and public liability insurance.
- Develop a network of contacts in the disability sector: Build relationships with service providers, NDIS planners, and other professionals in the field.
- Market your services to potential clients: Create a website, use social media, attend networking events, and consider advertising in relevant publications.
- Set up efficient systems: Implement systems for client management, invoicing, and record-keeping.
- Consider NDIS registration: Decide whether to register as an NDIS provider, weighing the pros and cons for your business model.
- Establish a professional support network: Connect with other independent coordinators for peer support and advice.
- Develop policies and procedures: Create clear guidelines for your practice, including privacy policies and service agreements.
- Plan for ongoing professional development: Budget for and schedule regular training and upskilling opportunities.
- Set up a home office or secure work space: Ensure you have a suitable environment for conducting your business, including necessary technology and resources.
Becoming an independent support coordinator offers both challenges and rewards. It requires a combination of strong coordination skills, business acumen, and a deep understanding of the NDIS landscape. Those who succeed in this role often find it to be a fulfilling way to make a significant impact on the lives of people with disabilities while enjoying the benefits of self-employment.
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